Network Operations Engineer - 24/7 Support, Training & Progression

Catering; West of England; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Training

Progression

Benefits

Job summary

Catering is seeking a Network Operations Engineer to join their Avonmouth site on a permanent basis. You will be the first line of technical response for infrastructure alerts, incidents and requests in a 24/7 environment, monitoring critical systems and coordinating escalations as needed.

The role offers training, progression and benefits as part of a growing UK infrastructure team. A full UK driving license is preferred and a site-based, on-premises position is expected.

Qualifications

• Background in IT, networking or infrastructure operations.
• Comfortable working within a 24/7 rotation-based shift pattern.
• Experience administering Linux systems and handling incidents.

Responsibilities

• Monitor network, server, power and environmental systems in a 24/7 NOC.
• Respond to alerts, perform troubleshooting and incident triage.
• Manage tickets through to resolution with accurate documentation.
• Coordinate escalations with engineering teams, field services and vendors.
• Work a rotating shift pattern covering days and nights.

Skills

Linux systems administration

ITSM / ticketing

24/7 shift pattern

Incident management

Job description

Catering is seeking a Network Operations Engineer to join their Avonmouth site on a permanent basis. You will be the first line of technical response for infrastructure alerts, incidents and requests in a 24/7 environment, monitoring critical systems and coordinating escalations as needed.

The role offers training, progression and benefits as part of a growing UK infrastructure team. A full UK driving license is preferred and a site-based, on-premises position is expected.