Network Operations Center Engineer

Zen Internet; Rochdale; On-site; GBP 42,000 - 60,000; Full time

Job summary

Zen Internet is seeking an experienced NOC Engineer to monitor, maintain and improve our critical network infrastructure supporting both consumer and business services.

Reporting to the NOC Shift Lead, you will manage incidents in a live network environment, perform configuration changes confidently during a 24/7, 12-hour shift rotation, and contribute to process improvements. The role requires CCNA/JNCIA level certification or above and a proactive, collaborative approach.

Qualifications

• CCNA/JNCIA level or above (e.g. CCNP) required.
• Experience monitoring, maintaining and improving network infrastructure and services.

Responsibilities

• Monitor, maintain and improve Zen's critical network infrastructure.
• Manage incidents in a live network environment and apply configuration changes during a 24/7, 12-hour shift rotation.

Skills

CCNA/JNCIA or above

Network monitoring

Incident management

Troubleshooting

Live network environment

Job description

We are looking for an experienced NOC Engineer with a strong background in ISP operations and network support.

Minimum certification criteria: CCNA/JNCIA level or above (e.g. CCNP)

Reporting to the NOC Shift Lead, you will be responsible for monitoring, maintaining, and improving the critical network infrastructure and processes that underpin Zen's consumer and business services. You'll be comfortable working in a live network environment, managing incidents, and applying configuration changes confidently during a 24/7, 12-hour shift rotation.