Network Occupancy Co-Ordinator

National Highways; Maidstone; On-site; GBP 32,000 - 42,000; Full time

Job summary

National Highways is looking for a Network Occupancy Co-ordinator to join our team in the South East region, based in one of our Guildford, Basingstoke or Maidstone offices. You will support decision making and coordinate all activities on the regional network, aiming to optimise overall network availability and minimise disruption for customers.

In this role you will manage requests, notices and permits for network occupancy, provide feedback to stakeholders, and maintain occupancy data across

Qualifications

• Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable)
• Good planning and organisational ability
• Good decision-making skills
• Good communication and customer service skills
• Proficient in MS Office application

Responsibilities

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Providing feedback and guidance on requests, notices and permits for network occupancy.
• Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• Coordinating Abnormal Loads by agreeing routes for the movement of special-order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.
• Managing communications regarding booking confirmation, rejections or variations.

Job description

About the job.

At National Highways we're looking for a Network Occupancy Co-ordinator to join our team based in South East region.

Within the role, you will be supporting the decision making and co-ordination of all activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers. You will also be ensuring network occupancy is compliant with all National Highways governance & be aware of future activity demands requiring occupation of the network.

This role can be based in one of our Guildford, Basingstoke or Maidstone offices.

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Providing feedback and guidance on requests, notices and permits for network occupancy.
• Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• Coordinating Abnormal Loads by agreeing routes for the movement of special-order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.
• Managing communications regarding booking confirmation, rejections or variations.

About you.

• Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable)
• Good planning and organisational ability.
• Good decision-making skills
• Good communication and customer service skills.
• Proficient in MS Office application

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds