Network Occupancy Co-Ordinator

National Highways; Basingstoke; On-site; GBP 28,000 - 34,000; Full time

Job summary

National Highways is seeking a Network Occupancy Co-ordinator to join our South East regional team, based in one of Guildford, Basingstoke or Maidstone offices. You will support decision making and co-ordination of all occupancy activities on the regional network, optimise availability and minimise disruption to customers.

Your role includes managing requests and permits, guiding stakeholders, and ensuring information in the occupancy systems is accurate and up to date, while adhering to

Qualifications

• Knowledge of the Traffic Management Act and New Road & Street Works Act is desirable.
• Excellent planning and organisational ability.
• Good decision-making and communication with customers.

Responsibilities

• Coordinate all requests, notices and permits for network occupancy as Works Receiver.
• Provide feedback and guidance on occupancy requests.
• Maintain occupancy data in the Network Occupancy Management System and related systems.
• Coordinate Abnormal Loads routes and ensure policies are followed.
• Manage communications regarding bookings, rejections or variations.

Skills

Planning & organisation

Decision making

Communication & customer service

MS Office

Traffic Management Act

New Roads Act

Tools

MS Office

Job description

About the job.

At National Highways we're looking for a Network Occupancy Co-ordinator to join our team based in South East region.

Within the role, you will be supporting the decision making and co-ordination of all activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers. You will also be ensuring network occupancy is compliant with all National Highways governance & be aware of future activity demands requiring occupation of the network.

This role can be based in one of our Guildford, Basingstoke or Maidstone offices.

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Providing feedback and guidance on requests, notices and permits for network occupancy.
• Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• Coordinating Abnormal Loads by agreeing routes for the movement of special-order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.
• Managing communications regarding booking confirmation, rejections or variations.

About you.

• Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable)
• Good planning and organisational ability.
• Good decision-making skills
• Good communication and customer service skills.
• Proficient in MS Office application

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds