Network Occupancy Co-Ordinator

National Highways; Godalming; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Annual leave 26+ days

Life assurance

Wellbeing programme

Cycle to work

Career development

Discounts platform

Volunteer leave

Job summary

National Highways in the United Kingdom seeks an organised coordinator to support decision making and co-ordination of all activities on the regional network. The role focuses on occupancy management to optimise network availability and minimise disruption to customers, with offices in Guildford, Basingstoke or Maidstone.

You will manage and coordinate requests, notices and permits for network occupancy, provide feedback, maintain information in the OCC/NOMS system, and co-ordinate abnormal

Qualifications

• Strong planning and organisational ability.
• Good decision-making skills.
• Good communication and customer service skills.
• Proficient in MS Office applications.
• Knowledge of Traffic Management Act and New Road & Street Works Act (Desirable)

Responsibilities

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Provide feedback and guidance on requests, notices and permits for network occupancy.
• Maintain and oversee the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• Coordinate Abnormal Loads by agreeing routes for the movement of special-order category loads and ensuring accurate and timely delivery; manage specific movement files and ensure policies and procedures are followed.
• Manage communications regarding booking confirmation, rejections or variations.

Skills

Coordination

Data analysis

Communication

Decision making

Planning

Tools

MS Office

Job description

Within the role, you will be supporting the decision making and co-ordination of all activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers. You will also be ensuring network occupancy is compliant with all National Highways governance & be aware of future activity demands requiring occupation of the network. This role can be based in one of our Guildford, Basingstoke or Maidstone offices.

• Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Providing feedback and guidance on requests, notices and permits for network occupancy.
• Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• Coordinating Abnormal Loads by agreeing routes for the movement of special-order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.
• Managing communications regarding booking confirmation, rejections or variations.
  Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable)
• Good planning and organisational ability.
• Good decision-making skills
• Good communication and customer service skills.
• Proficient in MS Office application
  Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds

Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.

We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)