Network Manager

TN United Kingdom; Gosport; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the utilities sector is seeking a Sewer Operations Manager to oversee sewer networks across Hampshire. This role involves ensuring compliance, managing a team, and collaborating with stakeholders to enhance service standards. The ideal candidate will possess strong leadership skills and relevant industry experience, contributing to the organization's growth and transformation.

Benefits

25 days annual leave + Bank Holidays

BUPA cash plan cover

Free annual flu jab and eye test vouchers

Pension contributions up to 11%

Employee assistance program

Network of sports and social clubs

Company and performance-related bonus

Life assurance up to 4x salary

Salary sacrifice electric car scheme

Health Cash Plan

Qualifications

• Strong leadership skills and experience in operational excellence.
• Experience within the utilities industry is highly advantageous.

Responsibilities

• Manage productivity and performance of sewer networks across Hampshire.
• Ensure regulatory compliance and lead a team of sewer network engineers.
• Collaborate with various support functions to reduce pollution.

Skills

Leadership

Operational Excellence

Financial Acumen

Education

Degree or relevant qualification

Job description

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Job Title: Sewer Operations Manager - Waste Water

Location: Millbrook, Southampton - County-wide role around Hampshire with occasional requirement to travel to Isle of Wight - Driving license required

Work type: Permanent

Hours: 37 hours per week

Salary: Competitive salary depending on skills and experience (plus a business needs car)

A great opportunity to make a difference within the Wastewater Network. Internally, this role is known as Sewer Network Manager.

As a Sewer Network Manager, you will be responsible for the productivity and performance of sewer networks across Hampshire, maintaining service standards to meet strategic targets, ensuring regulatory compliance, and leading a team of sewer network engineers. You will collaborate with Waste Pump Station Managers and various support functions to reduce pollution, manage flooding, promote health and safety, control finances, and deliver excellent customer service.

You will be accountable for network performance within Hampshire, managing operational risk, working with Asset Management to ensure appropriate CAPEX and OPEX asset improvement plans, managing your OPEX budget, and coaching your team with a focus on employee engagement to deliver performance at least cost.

Your responsibilities include:

1. Ensuring controls are in place for value, safety, compliance, and service risk.
2. Balancing demands of team, resources, compliance, efficiency, asset quality, and other business parts to solve problems.
3. Working with service providers (e.g., Lanes - O&M, CBUL - Civils, McAllister - Lining) to ensure efficient operations.
4. Building relationships across Southern Water to facilitate collaboration.
5. Providing out-of-hours advice and support for incident response when necessary.
6. Managing reactive issues like burst rising mains, implementing and monitoring contingency plans.
7. Managing risks related to regulatory compliance, financials, service delivery, and health and safety, including contingency and infiltration reduction plans.

This role involves working with external stakeholders such as the Environment Agency, Local Authorities, British Standards Institute, and direct customer contacts, as well as liaising internally with operational teams to exchange information about plant functioning and maintenance.

This is an exciting opportunity to join an organization undergoing change to deliver higher service standards within the industry, and to contribute during a period of growth and transformation. For more information on our strategies to increase customer engagement, please click on this link!

To succeed, you should have strong leadership skills and experience in operational excellence. A degree or relevant qualification and experience within the utilities industry are highly advantageous, but we also welcome applicants from operational management backgrounds with a passion to make a difference. You should be able to analyze management information to identify trends and problems, with good financial acumen. Working in a highly regulated environment, your role will be pivotal in ensuring standards of work meet industry standards.

Our overall package includes:

• 25 days annual leave + Bank Holidays
• BUPA cash plan cover (with options to upgrade for family coverage)
• Free annual flu jab and eye test vouchers
• Pension contributions up to 11% (depending on your contribution)
• Employee assistance program
• Network of sports and social clubs
• Company and performance-related bonus
• Life assurance up to 4x salary
• Salary sacrifice electric car scheme (after 6 months' service)
• Health Cash Plan
• Two paid volunteering days per year
• Occupational health services
• Discounts with over 800 retailers
• Digital GP service
• Study support for relevant qualifications
• Flexible maternity & paternity leave and return-to-work options