Network Engineer

Getronics; Dunton; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

37.5-hour week with flexible options

Hybrid working in Dunton and Dagenham

25 days holiday plus bank holidays

Training and NorthStar online learning

Job summary

Getronics is recruiting a Network Engineer to join our UK team in a hybrid role based in Dunton and Dagenham. The ideal candidate will manage Cisco LAN/WAN/Wireless environments, handle incidents and changes, and work with the customer’s engineering team to deliver secure, scalable networking solutions.

You will bring 5+ years of networking experience, strong Cisco knowledge, and Python scripting, with ITIL process exposure.

Qualifications

• Minimum 5 years’ experience in Networking Field with Cisco vendor products.
• Hands on ITIL experience in Incident, Change, and Problem management.
• Hands-on NMS experience with Netcool, SevOne or similar.
• Strong experience with Cisco LAN, WAN, Routing & Switching, Wireless, ASA/Firepower, PRIME, ISE.
• Knowledge of OSPF, BGP, VRRP and other routing protocols.
• Knowledge of Wireshark or other protocol analyzers.
• Configuring network and security devices with end-to-end security in mind.
• Scripting in Python and familiarity with GitHub CI/CD.

Responsibilities

• Manage Cisco environment including LAN, WAN, and Wireless; coordinate with vendors for integration and performance.
• Test, debug and analyze performance; document changes.
• Monitor network and provide results; take corrective action if needed.
• Respond to emergencies; perform troubleshooting during production outages on on-call basis.
• Guide and train L1/L2 teams on technical issues and products.
• Analyze capacity management reports and propose improvements.
• Prepare and execute Change requests.
• Configure and onboard new devices.
• Interact with Helpdesk, Customer and Service Delivery Manager.
• Create and update documentation sets; propose tool improvements.
• Understand vendor product evolutions and roadmaps.

Skills

Cisco

LAN/WAN

Routing & Switching

SD-WAN

Firewall

Wireshark

Python scripting

NMS

CI/CD

Education

Masters or graduate

Cisco CCNP/CCIE certification

Tools

Netcool

SevOne

Cisco Prime

ISE

Job description

Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.

We have an exciting opportunity for a Network Engineer to join our team in the UK!

What we can give you:

• 37.5-hour working week with flexible working options, giving you that much needed work/life balance
• 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
• Hybrid working in Dunton (3 to 4 days) and Dagenham (1 day)
• Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
• Employee Referral Scheme
• Flexible benefits package that aims to offer something for everyone
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
• Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
• Private medical cover from 12 months
• Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme

Role Purpose:

The role is to proactively and reactively manage the network devices to support our customer and act on alarms from our customers monitoring systems. Troubleshoot & analyse incidents and changes , make suggestions to fix and implement the solution. Work as a full member of our customers team of 3 Engineers within the tools team within Ford. We are looking for an experienced Professional who is autonomous, experienced, self-driven security fanatics. You should possess excellent communication and team working skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday to Friday however depending on the situation you might need to stretch as well on certain occasions and participate in on-call rota.

What to expect:

• Manages the ongoing management of Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance. Makes recommendations to Senior management on new technologies and products for enhancement of the network.
• Tests, debugs and analyzes performance, and documents infrastructure components during and post Changes.
• Monitors and analyzes network, and provides results on a adhoc basis. Takes corrective action to improve network monitoring if required.
• Responds to emergency situations and can perform effective troubleshooting during production outages for a on-call basis.
• Assist in guiding, training, instructing and assisting others at peer or lower levels on technical issues and products to L1/L2 teams.
• Analyse capacity management reports & propose improvements
• Prepare and execute Change requests
• Have knowledge of how to configure new devices
• Interact with multiple teams ( Helpdesk , Customer , Service delivery Mgr )
• Make technical advisory / designs for customer network migrations
• Make technical advisory to improve customer security environment.
• Communicate & raise incidents to 3rd party ( vendors )
• Create and update documentation sets
• Propose improvement plans ( technical & human activity )
• Team presentations on your activities
• Propose improvements for our our network management tools / Configuration.
• Understand vendor product / solution evolutions

What we expect from you:

• Minimum 5 years’ experience in Networking Field with Cisco vendor products
• Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
• Hands-on NMS experience with tools like Netcool, SevOne or similar.
• Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN / Catalyst & Nexus Switching / Aironet Wireless / ASA/Firepower Firewall, PRIME, ISE) LAN, WAN, Wireless Environments.
• Knowledge with supporting OSPF, BGP, VRRP and other routing protocols.
• Knowledge with Wireshark or other protocol analyzers. Packet capturing
• Configuring network & security devices with end to end security in mind.
• Troubleshoot using traffic analysers , capacity management tools.
• Participating in Team & Customer meetings.
• Knowledge and skills on handling Wireless/Firewall/SDWAN, Cisco ACI as well as IT Enterprise Products.
• Experience in Python scripting and Github CI/CD pipeline

Qualification/Certification requirements

• Masters or graduate
• Technical certifications ( at least one CCNP or CCIE badge is required )
• Cisco CCIE Routing & Switching