Electrical / Mechanical Engineer

BT Group; West Midlands; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Work vehicle provided

BT Pension scheme

Health & wellbeing support

Job summary

BT Group in the UK is seeking an Electrical/Mechanical Engineer to maintain BT’s networks across Shrewsbury and surrounding areas. The role covers low/high voltage, generators, cooling, UPS, and emergency lighting within exchange buildings, radio sites, rooftops, and outdoor environments.

You’ll participate in a structured training pathway, with on-call duties and travel as needed, and you will contribute to maintaining service SLAs and safety standards through hands-on maintenance and proactive

Qualifications

• Must be able to fulfil the physical requirements of the role (bend, stretch, kneel, crouch).
• Electrical competency and related qualifications are required.
• Full UK manual Driving Licence required.

Responsibilities

• Identify & report health, safety and design issues to Power Environmental or Power Technical Support.
• Own designated patch and sites, contributing to area and unit objectives.
• Share best practices and support colleagues in applying new ideas and processes.
• Take ownership of critical network repair, provision and maintenance tasks.
• Coordinate with patch managers and senior colleagues to align with team priorities.

Skills

Physical fitness

HSE awareness

Education

Electrical competency (City & Guilds 2360)

Electrical engineering qualifications (BTEC Level 3/HNC/HND/MOET Level 3)

Tools

UPS experience

HVAC Refrigeration (C&G/NVQ Level 3)

Job description

Job Title: Electrical / Mechanical Engineer

Req ID: 61773

Job Function: Engineering

Posting Start Date: 12/08/2026

Posting End Date: 09/09/2026

Division: Networks

Job Location: GBR Shrewsbury ATE/TRS

Advertised Salary: Starting salary of £44,800 + great benefits

Career Grade: TM4

Internal Closing Date: 9th Sept 2026

Salary: Starting salary of £44,800 + great benefits

Location: Shrewsbury - This role involves frequent travel across Shrewsbury and surronding areas

About the role

Our Electrical Power & Cooling Engineers are at the heart of keeping BT's networks operating 24/7 365 days a year. Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variety of electrical power systems and cooling equipment that ensures our networks keep the UKs internet working. Vital in supporting us in meeting strict SLAs they utilise their variety of skills, taking ownership of their patches and coaching those around them.

A comprehensive technical training pathway is assigned to cover the maintenance activities required in the role, this will be a mixture of face to face, virtual, internal and external delivery methods and may involve some overnight stays and travel.

As part of the role, you will be required to contribute to out of hours callout by joining a Formal On Call Framework (commonly a 1 in 4 attendance with a varied requirement subject to local/geographical nuances) to support 24x7 service as needed by the business. This will be agreed towards the completion of the training journey.

A full UK manual drivers licence is needed for this role.

Key purpose of the role

An important part of Network Engineering is leading by example, be that sharing knowledge and supporting new individuals, through to truly living by the BT values. As a member of the Networks Field Engineering team, you are expected to uphold our BT values, leading by example throughout your career with us whilst being an integral part of your wider team.

What you'll be doing

Key Decisions:

• Identification & proactive reporting of HSE/Compliance/Design issues to our Power Environmental or Power Technical Support teams.
• Ownership of designated patch and sites to contribute towards area, regional and unit objectives.
• Sharing of best practice, supporting colleagues in applying new ideas, technologies or processes.
• Responsibility & ownership of critical and urgent network repair/provision/maintenance activity.
• Execution of prioritised work items ensuring that this is aligned with the wider team and unit's priorities through co-ordination with patch managers and senior colleagues.
• Risk assessment for health and safety.
• Raising of issues / risks to more senior individuals to facilitate change.
• Understanding of what is expected and proactively take opportunities to increase own skills to support the team's work.
• Raises opportunities to improve the process in work area and beyond.
• Individuals' hold responsibility for monitoring, actioning and meeting all required compliance (including health surveillance, such as rigging medical) if required. In addition to this they are expected to be always fully presentable wearing provided corporate clothing for the role.

What you'll bring

Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and roadside infrastructure, lift heavy drums/cables and recognise coloured wiring

Mandatory experience/qualifications:

• Electrical competency City & Guilds 2360 parts 1+2 or equivalent NVQ or equivalent industry qualification
• BTEC Electrical Engineering Level 3/HNC/HND/MOET Level 3/ET Level 3 or equivalent.
• Individuals will be required to hold a Full UK manual Driving Licence.

Preferred experience/qualifications:

• 18th Edition Regs - or current electrical regulations
• Inspection, Testing and Verification (C&G 2392-10)
• Experience with Uninterruptible Power Supplies (UPS)
• HVAC Refrigeration C&G/NVQ Level 3
• F-GAS category 1
• Demonstrable experience of repairing and maintaining Air Conditioning Split systems
• Experience of working with DC power systems
• Coaching/mentoring/supervisory experience
• Due to the nature of power vocational qualifications changing and being updated over time, this list may not always be accurate in the future.
• It is expected that an individual will be sufficiently experienced in all above criteria some duration after assuming the role.
• Experienced hires will be internally assessed on successful application to identify training requirements.
• Trainee/apprentice hires are required to become both experienced and, if applicable, qualified in all of the above criteria within their given duration of initial training.

What's in it for you

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Opportunity of earnings uplift through 1-4 on call allowance (when trained) and overtime (business need on both)
• Work vehicle provided (with home parking privileges) - saves on personal transport costs
• Tools, uniform, clothing, and all PPE provided
• Product training over 18 months
• Any additional City & Guilds qualification paid for
• World-class training and development opportunities
• Career progression opportunities (e.g., Advanced or Technical Support roles)
• BT Pension scheme: minimum 5% employee contribution, 10% BT contribution
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• 22 days annual leave (excluding bank holidays), increasing with service
• Weekends and bank holidays excluded from core attendance - promoting work-life balance
• Attendance pattern flexibility (through local agreements)
• Health & Wellbeing support team - EAP, Mental Health, Occupational Health, Physiotherapy
• Huge range of flexible benefits (cycle to work, healthcare, season ticket loan)
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile, and TV packages
• Access to 100's of retail discounts including EE and BT Shop

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.