Neighbourhood Officer - Flexible Housing & Community Impact

Berneslai Homes; Barnsley; Sur place; GBP 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Agile Working Packages

Excellent Pension Scheme

Discounted Gym Membership

Health & Wellbeing Checks

Fantastic Training and DevelopmentOp

Training and Development Opportunities

Résumé du poste

Berneslai Homes in Barnsley is seeking a Neighbourhood Officer to deliver proactive tenancy and estate management, improving communities and providing a visible, resident-focused service.

You will handle tenancy breaches, support new tenants, assess vulnerability, and collaborate with Lettings to manage waiting lists while safeguarding where needed. This is a full-time, fixed-term post with strong community impact.

Qualifications

• NVQ Level 3 / BTEC National Certificate or equivalent or relevant experience.
• Effective communication with residents and colleagues.
• Experience in social housing and tenancy/estate management.
• Proficiency with Microsoft Office and bespoke IT systems.

Responsabilités

• Deliver a highly visible tenancy and neighbourhood management service.
• Deal with breaches of tenancy regulations in line with procedures.
• Manage day-to-day patch-based voids and assist lettings to re-let properties.
• Provide welcome visits to new tenants and offer practical support.
• Identify vulnerabilities and carry out risk assessments and interventions.
• Work with Lettings on housing waiting list applications and policy.
• Provide referrals to internal or external services as needed.

Connaissances

Communication

Estate management

Tenancy management

Community safety experience

Formation

NVQ Level 3 / BTEC National Certificate or equivalent

Outils

Microsoft Office

Bespoke IT Systems

Description du poste

Berneslai Homes in Barnsley is seeking a Neighbourhood Officer to deliver proactive tenancy and estate management, improving communities and providing a visible, resident-focused service.

You will handle tenancy breaches, support new tenants, assess vulnerability, and collaborate with Lettings to manage waiting lists while safeguarding where needed. This is a full-time, fixed-term post with strong community impact.