Neighbourhood Manager

Town & Country Housing; England; Híbrido; GBP 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Life insurance

Annual leave

Volunteer days

GP service

Eye test

Parental leave

Benefits portal

Flu vaccinations

Descripción de la vacante

Town & Country Housing is seeking a customer-focused Neighbourhood Manager to deliver a high-quality housing management service. You will manage a patch of properties, support tenants to sustain tenancies, address anti-social behaviour, and work with residents and agencies to keep communities safe and well-maintained.

The role is full-time (35 hours) in West Kent with a hybrid model requiring two office days per week. Salary £36,042–£41,645 with benefits and pension.

Formación

• Experience in housing or neighbourhood management.
• Strong communication and customer-service skills.
• Proactive, organised and able to manage own workload.

Responsabilidades

• Manage a patch of properties and deliver a responsive housing management service.
• Support tenants to sustain tenancies and handle anti-social behaviour cases.
• Collaborate with residents, colleagues and external agencies to maintain safe, well-improved neighbourhoods.

Conocimientos

Customer focus

Communication skills

Housing experience

Neighbourhood management

Descripción del empleo

Neighbourhood Manager | 11 November, 2026 | Jobs and careers with Town & Country HousingVacancies# Neighbourhood Manager## Job Introduction**Our Vacancy**We’re looking for a customer-focused and proactive person with strong communication skills and experience in housing or neighbourhood management. You’ll be organised and able to manage your own workload, handling a range of tenancy and estate matters. You'll have a solution-focused approach, you’ll build strong relationships with residents and partners, address anti-social behaviour, and contribute to creating safe, sustainable communities.**What you'll do**You will manage a patch of properties, delivering a high-quality, responsive housing management service. You’ll support tenants to sustain their tenancies, handle anti-social behaviour cases, and ensure homes are let efficiently. Working closely with residents, colleagues, and external agencies, you’ll play a key role in maintaining safe neighbourhoods, improving local environments, and using customer feedback to drive continuous service improvement.**Why join us**When you join Town and Country Housing, you're joining a team guided by our values, **Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together****.**We believe in creating a workplace where everyone feels supported, included and empowered.**What we offer*** Contributory pension scheme up to 10% matched contributions* Life assurance of 4x annual salary (Terms and Conditions apply)* 30 days annual leave in addition to bank holidays* Two volunteer days per year* 24/7 digital GP service and counselling helpline (including face-to-face sessions)* Free annual eye test voucher and contribution towards glasses* Enhanced maternity, paternity, and shared parental leave provision* Flexible benefits scheme, including family friendly benefits and access to a discount portal* Annual flu vaccinations**This is a full time, permanent position, working 35 hours a week. The salary is between £36,042 - £41,645 dependent on experience.****Please read before applying:*** You must have the right to work in the UK; **we are unable to provide a visa sponsorship.*** **We reserve the right to close this advert early if we recieve a high volume of suitable applications.*** **This is a hybrid role where we expect all staff to come into their base office 2 days a week (During the first 3 month we expect staff to come in everyday).**If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role.If you have any questions about this role, please email the Talent Team on [e-mail] a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.### Attached documents* Neighbourhood Manager JDApply+− OpenStreetMap contributors### Neighbourhood Manager* **Salary** £ 36,042 - £41,645* **Frequency** Annual* **Contract Hours** 35* **Contract Type** Full Time* **Job Reference** townandcountryhousing/TP/1950/61* **Closing Date** 11 November, 2026* **Job Category** Housing* **Directorate** Operations* **Location** West Kent , United Kingdom* **Posted on** 30 June, 2026Apply