Neighbourhood Coordinator - Hybrid/Remote

Hyde Group; South Shields; Hybrid; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Excellent pension scheme

Generous holiday allowance

Life assurance

Award-winning flexible benefits平台

Support for learning and career发展

Hybrid working options available

Job summary

The Hyde Group is seeking a Neighbourhood Coordinator in Chichester, offering two days in the office and three days remote. The role supports neighbourhood teams, coordinates site visits, and handles appointments to help deliver services within targets.

The package includes a salary up to £28,000 and hybrid working options to promote wellbeing and development. Responsibilities include maintaining records, liaising with customers, and assisting with repairs and safety-related activities while

Qualifications

• Proven experience in coordinating schedules, appointments or administrative processes.
• Strong communication and organisational skills, with excellent attention to detail.
• A proactive mindset and passion for supporting safe, well-managed homes and positive customer experiences.
• The ability to manage changing priorities, use Microsoft Office packages and maintain accurate records.

Responsibilities

• Coordinate and schedule site visits for officers and managers, ensuring appointments are completed within target timescales.
• Plan logical routes and allocate appointments efficiently to reduce travel time and support effective use of resources.
• Maintain accurate records for site visits, inspections, complaints, repairs, key management and related resolutions.
• Provide administrative support for reports, presentations, customer events and complaint handling, escalating risks and issues where required.

Skills

Coordinating schedules

Communication skills

Organisational skills

Proactive mindset

Tools

Microsoft Office

Job description

The Hyde Group is seeking a Neighbourhood Coordinator in Chichester, offering two days in the office and three days remote. The role supports neighbourhood teams, coordinates site visits, and handles appointments to help deliver services within targets.

The package includes a salary up to £28,000 and hybrid working options to promote wellbeing and development. Responsibilities include maintaining records, liaising with customers, and assisting with repairs and safety-related activities while