Hybrid Office Administrator & Neighbourhood Coordinator

The Hyde Group; Chichester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Excellent pension

Generous holidays

Life assurance

Hybrid working

Job summary

The Hyde Group is seeking an Office Administrator (Neighbourhood Coordinator) in Chichester. The role supports neighbourhoods and specialist housing teams by coordinating site visits, managing appointments and maintaining records, with 2 days in the office and 3 days remote.

You will assist with repairs, complaints and building safety activities, ensuring schedules are organised and customers receive timely, quality service. Hybrid working options and focus on employee development are offered.

Qualifications

• Proven experience in coordinating schedules, appointments or administrative processes.
• Strong communication and organisational skills with excellent attention to detail.
• A proactive mindset and passion for supporting safe, well-managed homes and positive customer experiences.
• Ability to manage changing priorities and maintain accurate records using Microsoft Office.

Responsibilities

• Coordinate and schedule site visits for officers and managers, ensuring timely completion within target times.
• Plan routes and allocate appointments efficiently to reduce travel time and optimise resources.
• Maintain accurate records for site visits, inspections, complaints, repairs and related resolutions.
• Provide administrative support for reports, presentations and customer events; escalate risks when needed.

Skills

Scheduling coordination

Communication skills

Organisational skills

Customer service orientation

Tools

Microsoft Office

Job description

The Hyde Group is seeking an Office Administrator (Neighbourhood Coordinator) in Chichester. The role supports neighbourhoods and specialist housing teams by coordinating site visits, managing appointments and maintaining records, with 2 days in the office and 3 days remote.

You will assist with repairs, complaints and building safety activities, ensuring schedules are organised and customers receive timely, quality service. Hybrid working options and focus on employee development are offered.