Hybrid Office Administrator & Neighbourhood Coordinator

Hyde Group; South Shields; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Excellent pension

Generous holiday allowance

Life assurance

Award-winning flexible benefits平台

Learning and career development

Hybrid working

Job summary

The Hyde Group is seeking an Office Administrator (NeighbourhoodCoordinator) to support neighbourhoods and housing teams by coordinating site visits, managing appointments and helping deliver services on targets. You will keep schedules organised, liaise with customers and stakeholders, and maintain records while supporting timely repairs and building safety actions.

We offer a supportive environment with a focus on wellbeing, learning and long-term development, plus hybrid working options and a

Qualifications

• Experience coordinating schedules, appointments or administrative processes.
• Strong communication and organisational skills with attention to detail.
• Proactive mindset and passion for safe, well-managed homes and positive customer experiences.
• Ability to manage changing priorities and maintain accurate records.

Responsibilities

• Coordinate and schedule site visits for officers and managers within target timescales.
• Plan routes and allocate appointments to reduce travel time and use resources efficiently.
• Maintain records for site visits, inspections, complaints, repairs and key management.
• Provide admin support for reports, presentations and customer events; escalate risks as required.

Skills

Schedule coordination

Communication

Organisational skills

MS Office

Customer service

Tools

Microsoft Office

Job description

The Hyde Group is seeking an Office Administrator (NeighbourhoodCoordinator) to support neighbourhoods and housing teams by coordinating site visits, managing appointments and helping deliver services on targets. You will keep schedules organised, liaise with customers and stakeholders, and maintain records while supporting timely repairs and building safety actions.

We offer a supportive environment with a focus on wellbeing, learning and long-term development, plus hybrid working options and a