Neighbourhood Coordinator

Hyde Group; South Shields; Hybrid; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Excellent pension scheme

Generous holiday allowance

Life assurance

Award-winning flexible benefits平台

Support for learning and career发展

Hybrid working options available

Job summary

The Hyde Group is seeking a Neighbourhood Coordinator in Chichester, offering two days in the office and three days remote. The role supports neighbourhood teams, coordinates site visits, and handles appointments to help deliver services within targets.

The package includes a salary up to £28,000 and hybrid working options to promote wellbeing and development. Responsibilities include maintaining records, liaising with customers, and assisting with repairs and safety-related activities while

Qualifications

• Proven experience in coordinating schedules, appointments or administrative processes.
• Strong communication and organisational skills, with excellent attention to detail.
• A proactive mindset and passion for supporting safe, well-managed homes and positive customer experiences.
• The ability to manage changing priorities, use Microsoft Office packages and maintain accurate records.

Responsibilities

• Coordinate and schedule site visits for officers and managers, ensuring appointments are completed within target timescales.
• Plan logical routes and allocate appointments efficiently to reduce travel time and support effective use of resources.
• Maintain accurate records for site visits, inspections, complaints, repairs, key management and related resolutions.
• Provide administrative support for reports, presentations, customer events and complaint handling, escalating risks and issues where required.

Skills

Coordinating schedules

Communication skills

Organisational skills

Proactive mindset

Tools

Microsoft Office

Job description

NeighbourhoodCoordinator

Chichester (2 days office-based, 3 days remote working)

Up to £28,000

Hyde is looking for a Neighbourhood Coordinatorto join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Neighbourhood Coordinatorat Hyde, you will support the neighbourhoods and specialist housing teams by coordinating site visits, managing appointments and helping colleagues deliver services in line with agreed targets. You will play a key role in keeping schedules organised, liaising with customers and stakeholders, maintaining accurate records and supporting the timely resolution of repairs, complaints and building safety-related activities.

Key Duties

• Coordinate and schedule site visits for officers and managers, ensuring appointments are completed within target timescales.
• Plan logical routes and allocate appointments efficiently to reduce travel time and support effective use of resources.
• Maintain accurate records for site visits, inspections, complaints, repairs, key management and related resolutions.
• Provide administrative support for reports, presentations, customer events and complaint handling, escalating risks and issues where required.

As a Neighbourhood Coordinatorwe’re seeking someone who can bring:

• Proven experience in coordinating schedules, appointments or administrative processes.
• Strong communication and organisational skills, with excellent attention to detail.
• A proactive mindset and passion for supporting safe, well-managed homes and positive customer experiences.
• The ability to manage changing priorities, use Microsoft Office packages and maintain accurate records.

Why Join Hyde?

Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 130,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.