National Vetting Hub Administrator

Warwickshire Police; Stratford-upon-Avon; Remote; GBP 25,000 - 27,000; Full time

Job summary

Warwickshire Police is seeking a NPCC Vetting Hub Administrator in Stratford-upon-Avon for a permanent full-time role. The role involves providing administrative support to the NPCC Vetting Strategic Hub, handling inquiries via telephone, email and Teams, and managing correspondence and documentation.

The successful candidate will collate information, produce briefing documents, raise orders, and process invoices while maintaining confidential records.

Qualifications

• Education to GCSE level including A–C in English or NVQ.
• Equivalent qualification accepted.
• Knowledge of routine administration processes.

Responsibilities

• Provide administrative support to NPCC Vetting Strategic Hub team (phone, email, Teams) and manage correspondence.
• Manage and answer correspondence to the Vetting Strategic Hub inbox and route queries to staff.
• Compose routine correspondence on behalf of the Vetting Hub Team.
• Collate information from various sources and produce high-quality documents/presentations for briefing.
• Raise orders and ensure receipt of goods at delivery.
• Process invoices and expenses per financial regulations.
• Maintain filing systems, storage and archiving, and handle confidential information.
• Support communication with police forces and stakeholders to improve practices.
• Undertake other duties commensurate with role.

Skills

Word processing

IT packages

multitasking

information extraction

Education

GCSE English (A-C) or NVQ

Equivalent qualification

Tools

Word processing software

General IT skills

Job description

NPCC Vetting Hub Administrator

Stratford Upon Avon

Permanent Contract

Full Time

Salary £25,242.00 - £26,703.00

The closing date for this post is 12 noon on 7th October 2026

The main purpose of the role is to provide effective and efficient administrative support to the NPCC Vetting Strategic Hub Team.

Main Responsibilities:

• To provide administrative support to the NPCC Vetting Strategic Hub team including dealing with telephone, email and Teams enquiries, managing correspondence and other related duties.
• To manage and answer correspondence to the NPCC Vetting Strategic Hub inbox resolving queries and issues personally if possible or referring to other members of staff as appropriate.
• To compose and deal with routine correspondence on behalf of the NPCC Vetting Strategic Hub Team.
• To collate information from various sources on behalf of the NPCC Vetting Strategic Hub and use IT to produce high quality documents and presentations for the purpose of briefing and communicating.
• To raise orders, ensuring the correct receipt of goods at the point of delivery.
• To process invoices and expenses in accordance with financial regulations.
• To maintain filing systems, storage and archiving, and assist with the transfer of files keeping sensitive information private and confidential.
• Work with NPCC Vetting Strategic Hub team to contribute to maintaining and developing best practices for efficient communication with police forces and stakeholders.
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Knowledge:

• Education to GCSE level including A – C in English language or NVQ
• Equivalent.
• Knowledge of routine administration processes.

Experience:

• Previous administrative experience in a busy office environment
• Experience of providing administrative support to senior management in a professional environment.

Key Skills:

• Excellent word processing skills and competent in the use of IT packages
• Flexibility to manage multiple tasks whilst allowing for distractions
• The ability to solve problems and work on own initiative
• The ability to extract and convey information to other members of staff

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;

Remote Working