National Salon Partnerships Growth Manager

The Advocate Group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

GLOWWA, represented by The Advocate Group, is expanding its national salon partnerships from Manchester. You will grow commercial performance, onboard new salons, and nurture existing partners while driving customer engagement and loyalty.

Applicants should bring sales or account-management experience, strong relationship skills, and a proactive, target-driven mindset with excellent communication. Salesforce usage is expected.

Qualifications

• Experience in sales, account management or customer-facing roles.
• Strong relationship skills and ability to build trust with customers.
• Proactive, commercially driven with a new business mindset.
• Excellent written and verbal communication.

Responsibilities

• Take ownership of the commercial performance.
• Identify, convert and onboard new salon partnership opportunities.
• Manage and develop a portfolio of existing salon partners for retention and growth.
• Build strong relationships and increase customer engagement.
• Coordinate onboarding, education and ongoing customer support with Territory Educators.
• Deliver exceptional customer service and ensure follow-through of interactions.
• Manage orders, customer queries and account activity in Salesforce.
• Deliver against monthly new business and commercial targets.

Skills

Account management

Sales experience

Relationship building

Customer service

CRM systems

Tools

Salesforce

Job description

GLOWWA, represented by The Advocate Group, is expanding its national salon partnerships from Manchester. You will grow commercial performance, onboard new salons, and nurture existing partners while driving customer engagement and loyalty.

Applicants should bring sales or account-management experience, strong relationship skills, and a proactive, target-driven mindset with excellent communication. Salesforce usage is expected.