Partnerships Manager

The Advocate Group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

GLOWWA, represented by The Advocate Group, is expanding its national salon partnerships from Manchester. You will grow commercial performance, onboard new salons, and nurture existing partners while driving customer engagement and loyalty.

Applicants should bring sales or account-management experience, strong relationship skills, and a proactive, target-driven mindset with excellent communication. Salesforce usage is expected.

Qualifications

• Experience in sales, account management or customer-facing roles.
• Strong relationship skills and ability to build trust with customers.
• Proactive, commercially driven with a new business mindset.
• Excellent written and verbal communication.

Responsibilities

• Take ownership of the commercial performance.
• Identify, convert and onboard new salon partnership opportunities.
• Manage and develop a portfolio of existing salon partners for retention and growth.
• Build strong relationships and increase customer engagement.
• Coordinate onboarding, education and ongoing customer support with Territory Educators.
• Deliver exceptional customer service and ensure follow-through of interactions.
• Manage orders, customer queries and account activity in Salesforce.
• Deliver against monthly new business and commercial targets.

Skills

Account management

Sales experience

Relationship building

Customer service

CRM systems

Tools

Salesforce

Job description

Ready to grow your career with one of the UK’s most exciting wellness and beauty brands? Experience within a fast pased sales or commercial role?

Advocate Group is proud to represent GLOWWA, a multi-award-winning wellness and beauty brand, in their search for an Internal Sales Executive to join their growing Manchester team.

The Business:

A fast-growing, multi-award-winning wellness and beauty brand redefining hair and scalp health from within.

Science-led, high-performance products combining natural ingredients with real results.

A rapidly expanding salon community, with exciting opportunities to make a genuine impact.

A collaborative, ambitious team and the opportunity to grow alongside the business.

The Role:

We are looking for a candidate that can make their mark by growing GLOWWA’s national salon partnership network. Here’s how:

• Take ownership of the commercial performance.
• Identify, convert and onboard new salon partnership opportunities.
• Manage and develop a portfolio of existing salon partners, driving retention and account growth.
• Build strong, long-term relationships and identify opportunities to increase customer engagement.
• Work closely with Territory Educators to coordinate onboarding, education and ongoing customer support.
• Deliver exceptional customer service and ensure every customer interaction is followed through.
• Manage orders, customer queries and account activity accurately through Salesforce.
• Deliver against monthly new business and commercial targets.

About You:

• Experience within sales, account management, customer success or another commercially focused customer-facing role.
• Strong relationship-building skills with a natural ability to create trust with customers.
• A proactive and commercially driven approach to winning new business and identifying opportunities.
• Target-focused, organised and confident managing a large portfolio of customers.
• Excellent written and verbal communication skills.
• Strong attention to detail and confidence using CRM systems and technology.
• Self-motivated and able to work independently while contributing positively to a growing team.
• Experience within the professional hair, beauty or wellness industry would be advantageous.
• Previous B2B sales, salon account management or Salesforce experience would be a bonus.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.