National Park Visitor Information Specialist

Ad Warrior Ltd; Brecon; On-site; GBP 26,000 - 27,000; Part time

Job summary

Ad Warrior Ltd is seeking an Information Assistant for the National Park Visitor Centre, Libanus, in Wales. The role involves delivering a high standard of information service and customer care to visitors.

Key duties include providing detailed information on the National Park, maintaining displays, handling cash, and supporting centre administration. The post is 850 hours per year, with Thursday, Friday and one weekend in three, and a pro rata salary of £26,427–£27,274.

Qualifications

• Good geographical knowledge of the National Park.
• Ability to use and interpret maps.
• Ability to communicate effectively with visitors, colleagues and partner organisations, in person, by tele and by email.
• Commitment to providing a welcoming, accurate and inclusive information service.
• Ability to take responsibility for cash handling and routine financial procedures.
• Ability to work independently, use initiative and contribute effectively as part of a team.
• Basic numeracy and sufficient digital skills to use standard workplace systems.
• Able to work one weekend in three, including both Saturday and Sunday, and bank holidays where required.
• Welsh Language Level 1.
• Willingness to undertake relevant training.

Responsibilities

• To provide an in-depth information service to visitors on the National Park and surrounding area, maintaining a high level of customer care.
• To provide information on the special qualities of the National Park and on the work of the National Park Authority.
• To be responsible, with colleagues, for the compilation, organisation and storage of resource material relating to the service.
• To be responsible for the opening and closing, general security and safe use of the centre, its equipment and stock.
• To ensure the cleanliness and presentation of all public and staff areas of the centre.
• To maintain stock displays and pricing and ensure the general tidiness of retail areas.
• To assist with administration and record keeping at the centre, including maintaining appropriate financial records and processing takings.
• To share responsibility for covering absent colleagues and working at other centres as directed.
• To contribute to the continued development of the centre and centre-based information and publications.
• To undertake any other duty appropriate to the grade and nature of the post, as required by the Head of Commercial Operations or Chief Executive.

Job description

Ad Warrior Ltd is seeking an Information Assistant for the National Park Visitor Centre, Libanus, in Wales. The role involves delivering a high standard of information service and customer care to visitors.

Key duties include providing detailed information on the National Park, maintaining displays, handling cash, and supporting centre administration. The post is 850 hours per year, with Thursday, Friday and one weekend in three, and a pro rata salary of £26,427–£27,274.