National Park Information Concierge - Weekend Shifts

Bannau Brycheiniog National Park; Brecon; On-site; GBP 26,000 - 27,000; Part time

Job summary

Bannau Brycheiniog National Park Information Assistant is based at the National Park Visitor Centre, Libanus. The role delivers high‑quality information and customer care, promotes the Park and supports retail operations.

The post requires a good geographical knowledge of the Park, strong map interpretation, cash handling, and Welsh language skills at Level 1. Working Thursdays, Fridays and one weekend in three is required.

Qualifications

• Good geographical knowledge of the National Park and visitor attractions.
• Ability to interpret maps and provide accurate information to visitors.
• Effective communication with visitors, colleagues and partners in person, by phone and by email.
• Commitment to welcoming, accurate and inclusive information services.
• Ability to handle cash and follow routine financial procedures.
• Ability to work independently and as part of a team, with basic numeracy and digital skills.
• Welsh Language Level 1 is required.

Responsibilities

• Provide in-depth information to visitors about the National Park and its surrounding area.
• Explain the Park's special qualities and work of the Authority.
• Maintain and organize resource material for the information service.
• Open/close the centre, ensure security and safe use of equipment and stock.
• Keep public and staff areas clean and well-presented.
• Maintain stock displays and pricing; keep retail areas tidy.
• Support administration and record keeping, including financial records.
• Cover absences and work at other centres as required.
• Contribute to development of the centre's information and publications.
• Undertake other duties as directed by management.

Skills

Geographical knowledge

Maps

Communication

Cash handling

Numeracy

Digital skills

Welsh language

Tools

Till/POS

Job description

Bannau Brycheiniog National Park Information Assistant is based at the National Park Visitor Centre, Libanus. The role delivers high‑quality information and customer care, promotes the Park and supports retail operations.

The post requires a good geographical knowledge of the Park, strong map interpretation, cash handling, and Welsh language skills at Level 1. Working Thursdays, Fridays and one weekend in three is required.