National Park Visitor Information Advisor

Ad Warrior Ltd

Libanus

On-site

GBP 26,000 - 27,000

Part time

8 days ago

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Job summary

The National Park Authority Information Assistant role at the National Park Visitor Centre in Libanus provides an in-depth information service to visitors and promotes the National Park. The post requires weekend work (one weekend in three) and some bank holiday work, with 850 hours per year and a pro rata salary of Grade 3 (£26,427–£27,274).

Responsibilities include handling cash, maintaining records, keeping stock displays tidy, and supporting administration.

Qualifications

Good geographical knowledge of the National Park and local attractions.
Ability to use and interpret maps.
Effective communication with visitors, colleagues and partner organisations.
Commitment to providing a welcoming, accurate information service.
Ability to take responsibility for cash handling and routine financial procedures.
Ability to work independently, use initiative and contribute as part of a team.
Basic numeracy and sufficient digital skills to use standard workplace systems.
Willingness to undertake relevant training and Welsh Language Level 1.

Responsibilities

To provide an in-depth information service to visitors on the National Park and surrounding area, maintaining a high level of customer care.
To provide information on the special qualities of the National Park and on the work of the National Park Authority.
To be responsible, with colleagues, for the compilation, organisation and storage of resource material relating to the service.
To be responsible for the opening and closing, general security and safe use of the centre, its equipment and stock.
To ensure the cleanliness and presentation of all public and staff areas of the centre.
To maintain stock displays and pricing and ensure the general tidiness of retail areas.
To assist with administration and record keeping at the centre, including maintaining appropriate financial records and processing takings.
To share responsibility for covering absent colleagues and working at other centres as directed.
To contribute to the continued development of the centre and centre-based information and publications.
To undertake any other duty appropriate to the grade and nature of the post, as required by the Head of Commercial Operations or Chief Executive.