National Operations Manager

Mitie Group plc.; Birmingham; On-site; GBP 50,000 - 75,000; Full time

Job summary

Join a leading facilities management company as a National Operations Manager, where you will strategize and oversee Legionella compliance across the UK. This role requires strong leadership skills and a solid background in operations management, offering the chance to drive performance while ensuring health and safety standards are met. Enjoy a variety of employee benefits and a commitment to career development at Mitie.

Benefits

Flexible lifestyle benefits platform

Cycle-to-work scheme

Enhanced pension contributions

Life cover up to four times your salary

High street discounts through MiDeals platform

Cash prizes for hard work

Training and development resources

Qualifications

• Extensive experience in operations management.
• Proven track record in health and safety roles.
• Demonstrated ability to manage multiple teams.

Responsibilities

• Develop and implement national strategies for Legionella compliance.
• Provide guidance to regional operational managers.
• Coordinate training programs for compliance practices.

Skills

Leadership

Compliance Monitoring

Strategic Oversight

Organizational Skills

Analytical Skills

Communication

Education

Relevant certifications in water hygiene or compliance management (e.g., NEBOSH, City & Guilds Legionella Control)

Job description

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Job Overview

Strategic Oversight: Develop and implement national strategies for Legionella compliance across all regions.

Better places, thriving communities.

Job Overview

Strategic Oversight: Develop and implement national strategies for Legionella compliance across all regions.

Leadership: Provide guidance and support to regional operational managers, ensuring alignment with company goals and regulatory standards.

Compliance Monitoring: Oversee the execution of Legionella Compliance PPMs, water testing, and adherence to health and safety regulations nationwide.

Training and Development: Coordinate training programs for regional managers and their teams to enhance knowledge and compliance practices.

Performance Management: Set performance targets for regional managers and monitor their progress through regular reviews and audits.

Reporting: Prepare comprehensive reports on compliance status and operational performance for senior leadership.

Collaboration: Act as the primary liaison between regional managers, external contractors, and regulatory bodies.

Policy Development: Update and enforce national policies related to Legionella control, ensuring consistency across all regions.

Main Duties

Health and Safety for the Water PPM operations delivery team

Delivery of legionella PPM across the UK to agreed SLA's

Meeting agreed financial targets

Development of the Water PPM operations delivery team with a view to ongoing expansion

Support with the implementation of new CAFM system

Contract mobilisation support for Water PPM delivery

What We Are Looking For

Experience: Extensive experience in operations management, with a proven track record in compliance or health and safety roles, preferably in water hygiene or a related field.

Leadership Skills: Demonstrated ability to lead and manage multiple teams across diverse regions, with strong mentoring and coaching capabilities.

Technical Knowledge: In-depth understanding of Legionella regulations, water hygiene practices, and health and safety standards.

Certifications: Relevant certifications in water hygiene, health and safety, or compliance management (e.g., NEBOSH, City & Guilds Legionella Control).

Skills: Exceptional organizational, analytical, and communication skills, with the ability to manage complex projects and drive results.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at [e-mail].

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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