National LTL/FTL Manager

Kuehne+Nagel; Kegworth; On-site; GBP 65,000 - 90,000; Full time

Job summary

Kuehne+Nagel is seeking a National LTL/FTL Operations Manager in the UK to drive operational excellence and profitable growth across the national LTL/FTL business. You will ensure seamless transportation operations, high service quality, and continuous productivity improvements while developing a strong, sustainable carrier network.

Across the role, you will interface with Operations, Sales, and external partners to support growth, strengthen customer satisfaction, and ensure compliance with

Qualifications

• Strong knowledge of national LTL/FTL operations across UK markets.
• Proven ability to manage carrier networks and subcontractors.
• Experience with Transport Management Systems (TMS) and standard MS Office tools.

Responsibilities

• Drive profitable growth and operational performance within national LTL/FTL operations.
• Ensure high service quality and effective deviation management to improve customer satisfaction.
• Improve operational processes and increase productivity within dispatch and operations teams.
• Develop and manage a strong carrier management strategy with subcontractors and transport partners.
• Support Sales teams by enabling operational solutions for new business opportunities.
• Monitor operational KPIs, analyse performance trends, and implement continuous improvement initiatives.
• Ensure compliance with company standards, operational procedures, and quality requirements.
• Collaborate with internal stakeholders and external partners to strengthen operational efficiency and service reliability.

Skills

LTL/FTL operations

Carrier management

TMS experience

Analytical skills

Stakeholder management

Team collaboration

Process improvement

Tools

TMS

MS Office

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. By transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that shipments move efficiently while delivering high-quality service to customers. Your contribution goes beyond transportation — you help drive operational excellence, sustainable growth, and strong carrier partnerships in a fast-moving logistics environment. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

As National LTL/FTL Operations Manager, you will be responsible for driving operational excellence and profitable growth across the national LTL/FTL business. You will ensure seamless transportation operations, high service quality, and continuous productivity improvements while developing a strong and sustainable carrier network. Acting as a key interface between Operations, Sales, and external partners, you will support business growth initiatives, strengthen customer satisfaction, and ensure compliance with company standards and operational best practices.

What we would like you to bring

• Drive profitable growth and operational performance within national LTL/FTL operations
• Ensure high service quality and effective deviation management to improve customer satisfaction
• Improve operational processes and increase productivity within dispatch and operations teams
• Develop and manage a strong carrier management strategy with subcontractors and transport partners
• Support Sales teams by enabling operational solutions for new business opportunities
• Monitor operational KPIs, analyse performance trends, and implement continuous improvement initiatives
• Ensure compliance with company standards, operational procedures, and quality requirements
• Collaborate with internal stakeholders and external partners to strengthen operational efficiency and service reliability

What's in it for you

• Strong European LTL/FTL market knowledge and operational experience
• Solid understanding of national LTL/FTL transportation and logistics operations
• Experience working with Transport Management Systems (TMS) and MS Office applications
• Proven analytical skills with the ability to identify and implement operational improvements
• International and open-minded approach beyond domestic operational standards
• Strong teamwork and stakeholder management capabilities across all organisational levels
• Hands-on mentality with the ability to react effectively in challenging operational situations
• Strong communication, problem-solving, and organisational skills in a fast-paced environment

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.