National Key Account Manager - Washroom Solutions

PHS Group Ltd.; Woolwich; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car or car allowance

Pension scheme

23 days annual leave + bank holidays

Phone, laptop and equipment for home/0

Job summary

Mayflower Washroom Solutions is seeking an experienced National Key Account Manager to manage a portfolio of national washroom and laundry key accounts across the UK, driving revenue growth and profitability. The hybrid role includes national travel, developing strategic account plans, tender support and delivering value-added solutions that meet ESG and commercial objectives.

You will work closely with internal teams, build relationships at all levels and ensure an exceptional service

Qualifications

• Proven success in key account management and high-value customer relationship management.
• Growth within a B2B service or consumables environment.
• Commercial awareness from senior account management or strategic sales roles.
• Experience in washroom, laundry or related sectors advantageous.
• Understanding of marketplaces and competitive landscapes.
• Strong communication and negotiation skills to influence stakeholders.
• Presentation and relationship-building capabilities.
• Excellent planning and organisational skills.
• Proactive, energetic and resilient attitude.
• Full, clean UK driving licence.

Responsibilities

• Develop and maintain strategic account plans to drive revenue growth and improve margins.
• Achieve annual new business targets via pipeline management.
• Build value-added customer solutions supporting ESG objectives and service consolidation.
• Collaborate with Customer Service teams in Woolwich and Coleshill for seamless service.
• Support tender and pricing activities with presentations and proposals.
• Produce management reports on pipeline, portfolio, revenue, risks and opportunities.
• Manage portfolio through scheduled visits, reviews and stakeholder engagement.
• Resolve service issues with internal operations and support teams.

Skills

Key account management

High-value customers

Commercial awareness

Communication skills

Negotiation skills

Presentation skills

Relationship building

Planning and organisation

Driving licence

Job description

Mayflower Washroom Solutions is seeking an experienced National Key Account Manager to manage a portfolio of national washroom and laundry key accounts across the UK, driving revenue growth and profitability. The hybrid role includes national travel, developing strategic account plans, tender support and delivering value-added solutions that meet ESG and commercial objectives.

You will work closely with internal teams, build relationships at all levels and ensure an exceptional service