National Accounts Assistant Manager

L'OCCITANE Group (B Corp); Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Discretionary bonus

Pension scheme

Holiday allowance

Hybrid work model

Work from anywhere policy

Health and wellbeing plan

Product allocation

Cycle to work

Travel loan

Long service awards

Job summary

L’Occitane en Provence in London is seeking a National Accounts Assistant Manager to own a portfolio of key retail and distribution partners, driving sustainable growth and strengthening customer relationships.

You will work with the Senior National Account Manager to maximise sales through brand exposure, a strong trade calendar and digital initiatives, while coordinating stock allocations and timely deliveries to ensure product availability across channels.

Qualifications

• Proven experience as a key contact for multiple retail accounts, with a strong understanding of brick-and-mortar retail.
• Proven key account experience, with a strong understanding of how to recruit the consumer of tomorrow through digital and social marketing initiatives, including experience negotiating and managing these activities with retail partners.
• Ability to work effectively under pressure and to tight deadlines, managing multiple internal and external stakeholders.
• Strong commercial acumen, with excellent numeracy, trading and negotiation skills.

Responsibilities

• Manage key brick-and-mortar retail accounts, while supporting the National Accounts Assistant across other distribution partners.
• Work closely with the Senior National Account Manager to maximise sales through innovation, brand exposure and a strong trade and promotional calendar, with a focus on recruiting the consumer of tomorrow through digital and social initiatives.
• Manage the Gift with Purchase and sampling programmes, with a strong focus on customer acquisition.
• Monitor and report on weekly sales targets and individual account performance, working with the Senior National Account Manager to identify and implement initiatives that deliver against targets.
• Drive sell-out performance, brand visibility and product availability to support sustainable growth.
• Support the Senior National Account Manager with stock allocation and coordinate timely deliveries with Marketing and Supply Chain.

Skills

Key account management

Brick-and-mortar retail

Digital marketing initiatives

Negotiation skills

Analytical skills

Job description

Role Overview

As a National Accounts Assistant Manager, you will take ownership of a portfolio of key retail and distribution partners, driving sustainable growth, strengthening long-term customer relationships and identifying new commercial opportunities.

What Will You Do?

• Manage key brick-and-mortar retail accounts, while supporting the National Accounts Assistant across other distribution partners.


• Work closely with the Senior National Account Manager to maximise sales through innovation, brand exposure and a strong trade and promotional calendar, with a focus on recruiting the consumer of tomorrow through digital and social initiatives.


• Manage the Gift with Purchase and sampling programmes, with a strong focus on customer acquisition.


• Monitor and report on weekly sales targets and individual account performance, working with the Senior National Account Manager to identify and implement initiatives that deliver against targets. Drive sell-out performance, brand visibility and product availability to support sustainable growth.


• Support the Senior National Account Manager with stock allocation and work closely with Marketing and Supply Chain to coordinate timely deliveries and maintain product availability.

The Perfect Candidate

• Proven experience as a key contact for multiple retail accounts, with a strong understanding of brick-and-mortar retail.


• Proven key account experience, with a strong understanding of how to recruit the consumer of tomorrow through digital and social marketing initiatives, including experience negotiating and managing these activities with retail partners.


• Ability to work effectively under pressure and to tight deadlines, managing multiple internal and external stakeholders.


• Strong commercial acumen, with excellent numeracy, trading and negotiation skills.

What We Offer You!

• Discretionary Company Bonus scheme


• Contribution Pension Scheme


• Holiday Allowance – above statutory


• Flexible Bank Holidays


• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year


• Hybrid working for Office based staff– 3 days in the office


• Work from Anywhere Policy – up to 4 weeks a year


• Volunteering 1 Day


• Half day leave for Birthday


• One day’s holiday for Newly Weds


• Discount Scheme


• Product allocation


• Company benefits platform


• Cycle to work scheme through Reward Gateway


• Travel Loan through Reward Gateway


• Subsidised health & wellbeing plan


• Long service awards


• Please note some eligibility criteria may apply

Our Diversity, Equity & Inclusion Engagements

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organisational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.

Born of a simple gesture in 1976

L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.

Our culture is built through everyday moments, how we behave, make decisions and show up for each other.

With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.