National Accounts Assistant Manager

L’Occitane, Inc.; City Of London; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus

Pension scheme

Holiday allowance above statutory

Flexible bank holidays

Hybrid working

Work from Anywhere policy

Volunteering day

Birthday leave

Newlyweds leave

Product discount

Cycle to work

Travel loan

Health & wellbeing plan

Long service awards

Job summary

L’Occitane, Inc. in the United Kingdom is seeking a National Accounts Assistant Manager to own a portfolio of key retail and distribution partners and drive sustainable growth.

You will collaborate with the Senior National Account Manager to maximise sales through brand exposure, innovative promotions and targeted digital initiatives, while coordinating stock and deliveries with Marketing and Supply Chain to ensure product availability and timely launches.

Qualifications

• Proven experience as a key contact for multiple retail accounts.
• Strong understanding of brick-and-mortar retail and consumer recruitment via digital marketing initiatives.
• Ability to work under pressure with tight deadlines and manage multiple stakeholders.
• Strong commercial acumen, with numeracy, trading and negotiation skills.

Responsibilities

• Manage key brick-and-mortar retail accounts and support other distribution partners.
• Collaborate with Senior National Account Manager to maximise sales through innovation, brand exposure and promotions.
• Oversee Gift with Purchase and sampling programmes to drive customer acquisition.
• Monitor weekly sales targets and account performance; implement initiatives to meet targets and improve sell-out.
• Assist with stock allocation and coordinate deliveries with Marketing and Supply Chain.

Skills

Key account management

Brick-and-mortar retail

Negotiation

Digital & social marketing

Stakeholder management

Sales analytics

Brand exposure

Job description

Role Overview

As a National Accounts Assistant Manager, you will take ownership of a portfolio of key retail and distribution partners, driving sustainable growth, strengthening long-term customer relationships and identifying new commercial opportunities.

What Will You Do?

• Manage key brick-and-mortar retail accounts, while supporting the National Accounts Assistant across other distribution partners.

• Work closely with the Senior National Account Manager to maximise sales through innovation, brand exposure and a strong trade and promotional calendar, with a focus on recruiting the consumer of tomorrow through digital and social initiatives.

• Manage the Gift with Purchase and sampling programmes, with a strong focus on customer acquisition.

• Monitor and report on weekly sales targets and individual account performance, working with the Senior National Account Manager to identify and implement initiatives that deliver against targets. Drive sell-out performance, brand visibility and product availability to support sustainable growth.

• Support the Senior National Account Manager with stock allocation and work closely with Marketing and Supply Chain to coordinate timely deliveries and maintain product availability.

The Perfect Candidate

• Proven experience as a key contact for multiple retail accounts, with a strong understanding of brick-and-mortar retail.

• Proven key account experience, with a strong understanding of how to recruit the consumer of tomorrow through digital and social marketing initiatives, including experience negotiating and managing these activities with retail partners.

• Ability to work effectively under pressure and to tight deadlines, managing multiple internal and external stakeholders.

• Strong commercial acumen, with excellent numeracy, trading and negotiation skills.

What We Offer You!*

• Discretionary Company Bonus scheme

• Contribution Pension Scheme

• Holiday Allowance – above statutory

• Flexible Bank Holidays

• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year

• Hybrid working for Office based staff– 3 days in the office

• Work from Anywhere Policy – up to 4 weeks a year

• Volunteering 1 Day

• Half day leave for Birthday

• One day’s holiday for Newly Weds

• Discount Scheme

• Product allocation

• Company benefits platform

• Cycle to work scheme through Reward Gateway

• Travel Loan through Reward Gateway

• Subsidised health & wellbeing plan

• Long service awards

*Please note some eligibility criteria may apply

Our Diversity, Equity & Inclusion Engagements:

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organisational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.

If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.