National Account Manager (Amazon)

Danone; London; On-site; GBP 55,000 - 65,000; Full time

Job summary

Join a forward-thinking company committed to sustainability and health. This role is essential in managing and growing key eCommerce accounts, particularly within Amazon. You will be at the forefront of driving profitability, optimizing product strategies, and engaging with a dynamic team to deliver exceptional results. The opportunity to influence the future of health and nutrition while developing your leadership skills awaits you. If you are passionate about eCommerce and ready to make a significant impact in a diverse and inclusive environment, this role is perfect for you.

Benefits

Car Allowance

Diversity and Inclusion Programs

Qualifications

• Experience in managing customer profitability and delivering sales targets.
• Strong understanding of Amazon operations and digital commerce.

Responsibilities

• Drive management and growth of Baby & Alpro within Amazon Core.
• Create and execute Joint Business Plans for profitable growth.

Skills

Commercial Acumen

Negotiation Skills

Leadership

Strategic Thinking

Digital and E-commerce Understanding

Tools

Amazon Vendor Central

E-commerce Platforms

Job description

Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders. Do you want to be one of them? For more information on our Danone Impact Journey click HERE.

Role Purpose:

As the driving force behind a key eCommerce customer, this role is pivotal in spearheading the management and growth of Baby & Alpro within Amazon Core.

Key Activities:

Customer Profitability

• Responsible for Net Sales, investment and customer profitability
• Managing and delivering the annual, quarterly and monthly customer targets, driving profitable growth for both Danone and our customer
• Proactively crafting and executing a dynamic Joint Business Plan that propels us towards our growth ambitions
• Strategically optimizing the mix of brands/SKUs to maximize growth and profitability

Customer Strategies

• Ensuring the customer strategy is aligned to the overall channel strategy
• Working closely with internal stakeholders to identify growth opportunities and delivering excellent execution on site
• Able to foresee potential risks and through cross functional working, find solutions to mitigate before they arise
• Creation and tracking of key targets (Availability & Assortment, On Site Search, Product Content, Rating & Reviews and Share of Voice) and adapting the plan where needed to meet joint plans

Promotional & Price Planning

• Overseeing the promotional and pricing plans, ensuring these are aligned internally
• Review return on investment internally and externally, tweaking the plans where relevant
• Create and develop respected relationships with key customer contacts
• Strive to be the undisputed 'supplier of choice' by mastering best-in-class practices and consistently exceeding expectations

Team Engagement & Development

• Being an active member of the Digital Commerce team to ensure full funnel approach to Amazon
• Drive project delivery by meticulously planning activities and desired outcomes, inspiring the team with the purpose behind each project, and providing hands-on coaching to overcome daily challenges

About you

We would like you to demonstrate your following key skills:

• Able to think beyond their own scope and take in the wider business needs when making decisions
• Can manage the balance between the operational day to day and the long-term strategic thinking
• Shows potential in developing their own leadership footprint and can lead through others
• Manages a broad network internally and externally to support delivery

Functional capabilities

• A good understanding of digital and E-comm platforms, in particular in depth experience of Amazon end to end
• Ability to deliver a demand led Amazon AVN (annual negotiation)
• Amazon AVS management knowledge, with understanding of day to day operations and ability to influence
• Good understanding of Amazon Vendor Central
• Strong questioning and listening skills
• Able to demonstrate experience of well-prepared negotiations including scenario planning
• Strong commercial acumen

Salary Bracket: £55k - £65k with a car allowance

About Danone

At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.

Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.

The closing date for applications is 24 February, you will therefore hear about your application after this date.