Account Manager, Amazon Freight EU

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative technology-driven firm seeks a dynamic Account Manager to join their rapidly growing Amazon Freight team in London. This exciting role involves nurturing relationships with shippers, enhancing their experience, and driving business growth through strategic initiatives. The successful candidate will thrive in a fast-paced environment, leveraging analytical skills and a customer-obsessed mindset to overcome challenges. Join a diverse team dedicated to maximizing efficiency in logistics, ensuring timely deliveries while prioritizing safety and sustainability. If you're ready to make an impact in a B2B start-up within a global leader, this opportunity is for you.

Qualifications

• Bachelor's degree required.
• Experience in business development and partnership management.

Responsibilities

• Nurture and grow a portfolio of small/medium-sized shippers.
• Build strong relationships with key stakeholders and lead commercial initiatives.

Skills

Business Development

Partnership Management

Sales CRM Tools

Data Interpretation

Negotiation

Education

Bachelor's Degree

Tools

Salesforce

Job description

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Account Manager, Amazon Freight EU, London

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Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

d5e2855b2824

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Amazon Freight is a newly launched external facing freight service by Amazon. It allows both small and large businesses to use Amazon to transport products in bulk across Europe. This is an innovative technology-driven service currently growing rapidly in Europe. Amazon Freight is part of the Amazon Transportation Services organisation responsible for many of Amazon’s best-in-class logistics and transportation operations.

We are looking to hire for a London based Account Manager position, responsible for nurturing and growing our existing portfolio of Shippers through relationship building, engagement activities and great Shipper experience. The successful candidate will play a pivotal role in building this new function and should be highly analytical, customer obsessed, have experience in a commercial role and be ready to roll up their sleeves to grow this business.

Key job responsibilities
- Nurture and grow an existing portfolio of small/medium sized shippers and achieve volume goals with best-in-class service
- Maintain a high level of engagement from our shippers through consultative account management, and proactively identify the challenges they are facing
- Build strong relationships with key stakeholders across the portfolio as well as internally
- Lead new commercial initiatives to solve customer pain points and improve shipper experience
- Lead by example and coach other team members to ensure success as a team


A day in the life
You’ll be based at one of our sites. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. You’ll look after all elements of our partner relationships, from getting the contracts in place to keeping track of performance.

This role is all about clear communication. You’ll be in daily contact with the partners you manage to make sure they have everything they need to carry out deliveries on time.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services in Europe.
Amazon Freight allows external businesses ("shippers") to use Amazon’s transportation technology and network to transport products in bulk across Europe. This is an innovative technology-driven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience with business development, partnership management, or sourcing new business
- Experience in developing, negotiating and executing business agreements
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline

PREFERRED QUALIFICATIONS

- Experience interpreting data and making business recommendations
- Experience in online advertising or high-tech products/services