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National Account Manager - Amazon

RH Amar

Greater London

Hybrid

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

A leading company in the food distribution sector is seeking a National Account Manager to drive their E-Commerce strategy. This role involves managing the Amazon account, executing joint business plans, and delivering on financial targets. The ideal candidate will have experience in FMCG and a strong understanding of Amazon's operations. Join a passionate team dedicated to growth and excellence.

Benefits

25 days holidays
Private medical insurance
Life assurance
Eyecare support
Employee assistance programme
On-site yoga
Exclusive discounts
Performance related bonus

Qualifications

  • Experience managing Amazon and E-Commerce customers.
  • Strong communication and collaboration skills.
  • Proven track record of delivering results.

Responsibilities

  • Own the Amazon account, managing communication and P&L.
  • Devise and deliver a three-year E-Commerce strategy.
  • Track E-commerce performance against key KPIs.

Skills

Communication
Collaboration
Problem-solving
Commercial acumen

Tools

Microsoft Office

Job description

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Location: You will live within two hours of High Wycombe ideally

Excellent salary, OTE bonus, car allowance and superb benefits, 25 days holiday etc.

Home-based - but with circa 6-8 days per month office based, and travel to client meetings (initially, we’d love you to be in the office a little more often during your onboarding)

40 hours a week ( 8am-5pm, flexibility can be offered if necessary)

Driven by Integrity, Fuelled by Passion, United in Success – Building a Family Where Everyone Belongs, Thrives and Contributes.

ABOUT US:

Founded in 1945, RH Amar is a proud 3rd-generation family business with a rich heritage and a portfolio of premium brands and products. We specialise in the food distribution sector, importing and distributing a diverse range of premium food products. We partner with leading household brands from around the world, dedicated to delivering exceptional quality while nurturing sustainable relationships with both suppliers and customers. We empower our dedicated team with both autonomy and accountability, driving growth in the UK market through long-term partnerships. If you value integrity, creativity , and teamwork , join us and help continue our legacy of excellence.

We hold family values at the heart of what we do. Our team of 120+ colleagues build long-term relationships with our brands and each other. Our employee retention rate is extremely high, our people genuinely matter to us, as do our customers and partners.

We’re proud to be Investors in People Gold, and were named The Best Food & Drink Company To Work For by Best Companies (2022).

THE ROLE

Due to growth, we are seeking a passionate and dedicated National Account Manager - Amazon to join our team. This is a critical role in the delivery of RH Amar’s E-Commerce strategy - over the last 5 years we have significantly grown our E-Commerce business ahead of the market and we’ve got exciting plans to deliver further growth!

The role will lead the strategic customer planning, execution and delivery of joint business plans with Amazon.

This is a highly commercial position that will suit someone who has experience of working within FMCG as an Account Executive, or Account Manager, for Amazon already. You may be wanting a step up, and we’d love to speak to you if you’re looking for progression. It’s essential that you’ll understand how Amazon works, and you’ll relish working in a collaborative, supportive environment that values your unique perspective and contributions.

KEY RESPONSIBILITIES

You will own the Amazon account, managing all communication, commercial terms and your own P&L. You’ll track, manage and report on E-commerce performance against key KPIs and work with the wider sales team towards improving our E-Commerce Execution, ensuring effective cross-functional working to further improve RH Amar’s digital capability.

You will be responsible for:

  • Devising and delivering a three-year E-Commerce strategy.
  • Delivery of financial business targets – Sales, profit, spend, payment days.
  • Delivery of distribution, display, share of shelf %, promotions and brand activation targets.
  • Vendor Central – end to end creation of new products & management of the platform on RH Amar’s behalf.
  • Working with brand managers / brand partners and digital execution manager to identify opportunities and deliver accelerated E-Commerce growth
  • Production of various reports including
  • EPOS – maintaining specific brand EPOS databases - and Net PPM Data.
  • Advertising and Content Development
  • Utilising your commercial acumen and working closely with brand partners to build brand stores and develop highly compelling and engaging content.
  • Working with brand partners on Advertising campaigns, reporting on metrics and presenting back.
  • Tracking advertising spend and charging back to brand partners.
  • Ongoing management of images/videos/bullet points/titles via Vendor Central
  • Working closely with the marketing team to drive the digital agenda across the business.
  • Working closely with Brand Partners to Warehouse/Supply Chain:
  • Working with transport & logistics to ensure orders are being booked & fulfilled in a timely manner.
  • Reporting on shortages to supply chain, ensuring demand is captured and reordered for future.
  • Supporting integration and ongoing management of Khoo Commerce software and database.
  • Proactively communicating business opportunities / risks with solutions to deliver and produce accurate volume and value forecasts.
  • Supporting the wider business with our inhouse B2B ordering system.
  • Finance
  • Reviewing of monthly invoices / adding them to Sage and correctly assigning them
  • Work with finance on shortages/price queries to resolve on Vendor Central/AVS.

REQUIREMENTS:

As well as your prior Account experience within FMCG, you will have:

  • Experience across the sales function, managing Amazon and other E-Commerce customers.
  • A good understanding of different Amazon models.
  • Experience of interacting with Marketing on devising digital strategy.
  • A network of useful contacts across customers and digital execution agencies and an ongoing desire to develop this network.
  • An enterprise mindset that adds value to the wider business – a true team player.
  • Experience within a portfolio business working across multiple brands and large product ranges
  • Strong communication and collaboration skills, with the ability to work effectively in diverse teams.
  • A problem-solving mindset and a willingness to learn.
  • A proven track record of delivering results ahead of expectations
  • Familiarity with Microsoft Office applications – Excel, Word, Powerpoint etc
  • A desire to embrace our core values and dedication to making a positive impact
  • A genuine interest and knowledge of food and ingredients

WHAT WE OFFER:

From your very first day, you’ll have access to the following benefits:

  • 25 days holidays and volunteering days to support a charity of your choice
  • Private medical insurance and life assurance
  • Eyecare support and employee assistance programme
  • On-site yoga and regular social events
  • Exclusive discounts on all our products
  • Performance related bonus scheme

We are a Disability Confident Committed employer and want every candidate to excel during the recruitment process. Let us know how we can support you in showcasing your best self.

You may currently work as a Senior Account Executive, Account Executive, Account Manager, or similar roles within FMCG, food, drinks, clothing, etc.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Food and Beverage Services

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