National Account Manager

Interaction Recruitment Group; Peterborough; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company car or car allowance

Bonus linked to performance

Pension

Job summary

Interaction Recruitment Group is recruiting a National Account Manager for an established consumer products business. This newly created role will give you ownership of a major national retail account and the opportunity to shape a valuable, long-term customer relationship.

You'll work with the customer and internal teams to develop plans that grow sales and margin, strengthen product ranges and improve service.

Qualifications

• Experience managing and growing a major national retail account.
• Commercially confident and data-driven, able to translate analysis into actions.
• Strong negotiation and relationship-building capabilities.

Responsibilities

• Lead the customer relationship as the main commercial contact.
• Develop and deliver a joint account plan, with clear priorities and measures of success.
• Build relationships across buying, merchandising, marketing, supply chain and operational teams.
• Prepare for and lead account, range and trading reviews, as well as senior-level updates.
• Identify opportunities to grow sales, improve margin, increase listings and expand product ranges.
• Develop commercial proposals using customer insight, market knowledge and financial analysis.
• Plan and evaluate promotions, product launches and other sales initiatives.
• Lead negotiations on pricing, terms, promotions and range opportunities while protecting the business's commercial position.
• Analyse sales, margin, stock, availability, returns and promotional performance to identify risks and opportunities.
• Maintain accurate forecasts and work with internal teams on stock and production planning.
• Coordinate launches and range changes through to delivery.
• Monitor results against plan, address issues promptly and keep the customer informed.
• Provide clear updates on performance, risks, actions and future opportunities.

Skills

Account management

Negotiation

Relationship building

Forecasting

Account planning

Data-driven decisions

Cross-functional collaboration

Communication skills

Travel flexibility

Job description

National Account Manager

Salary: £45,000-£50,000, depending on experience
Benefits: Company car or car allowance, bonus/incentive linked to key deliverables, and pension
Contract: Full-time, permanent
Location: Field-based, with regular travel - withing 100miles of the peterborough head office.

Interaction Recruitment is recruiting a National Account Manager for an established consumer products business. This newly created role will give you ownership of a major national retail account and the opportunity to shape a valuable, long-term customer relationship.

You'll work with the customer and internal teams to develop plans that grow sales and margin, strengthen product ranges and improve service. The role combines strategic account management with hands-on commercial delivery, and offers regular exposure to senior leadership.

The role

• Lead the customer relationship and act as the main commercial contact.
• Develop and deliver a joint account plan, with clear priorities and measures of success.
• Build relationships across buying, merchandising, marketing, supply chain and operational teams.
• Prepare for and lead account, range and trading reviews, as well as senior-level updates.
• Identify opportunities to grow sales, improve margin, increase listings and expand product ranges.
• Develop commercial proposals using customer insight, market knowledge and financial analysis.
• Plan and evaluate promotions, product launches and other sales initiatives.
• Lead negotiations on pricing, terms, promotions and range opportunities while protecting the business's commercial position.
• Analyse sales, margin, stock, availability, returns and promotional performance to identify risks and opportunities.
• Maintain accurate forecasts and work with internal teams on stock and production planning.
• Coordinate launches and range changes through to delivery.
• Monitor results against plan, address issues promptly and keep the customer informed.
• Provide clear updates on performance, risks, actions and future opportunities.

About you

You'll have experience managing and growing a major national retail account, ideally in furniture, homewares, consumer goods or a related sector. You'll be commercially confident, comfortable working with data and able to turn analysis into practical recommendations.

You'll also bring:

• A record of delivering measurable commercial results, such as sales or margin growth, increased listings, stronger distribution or successful promotional activity.
• Strong negotiation and relationship-building skills, including the ability to influence buyers and senior stakeholders.
• Experience with forecasting, account planning and coordinating projects across teams.
• A proactive, organised approach and the resilience to see commitments through.
• Clear communication skills and a collaborative working style.
• Flexibility to travel to customer meetings and company sites.

The role is field-based, with regular travel to customer and company sites. There may be scope to spend some time at the company's site each week, depending on travel and business needs. Ideally, you'll live within around 100 miles of both the company site and the customer's Leicester base.