National Account Manager

RND Recruitment Ltd; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

RND Recruitment Ltd is seeking a National Account Manager for a Greenford, West London site in the UK fresh produce and food manufacturing sector. You will own a diverse portfolio across foodservice, processors, independent retail and selected grocery accounts, driving commercial performance and margin.

The role requires proven UK food manufacturing experience, end-to-end agri-food supply chain knowledge, and strong analytical and relationship skills.

Qualifications

• Experience in UK food manufacturing or fresh produce (short shelf-life).
• Strong understanding of end-to-end agri-food supply chains.
• Experience managing retail and/or foodservice accounts.
• Knowledge of GSCOP, contract negotiation and trading terms.
• Highly analytical with strong numerical/data interpretation skills.
• Excellent communication and stakeholder management abilities.
• Resilient and thrives in a fast-paced environment.
• Advanced Microsoft Office skills (Excel essential).
• Degree educated or equivalent experience.

Responsibilities

• Manage and grow key customer accounts across foodservice, retail and manufacturing.
• Develop and deliver joint business plans aligned with KPIs.
• Build relationships with buyers and key stakeholders.
• Collaborate with Procurement, Technical and Supply Chain teams.
• Analyse EPOS data, market trends and competitor activity.
• Ensure service delivery, product availability and forecasting accuracy.
• Manage promotions, pricing and profitability to optimise margin.
• Maintain customer portals with data accuracy and compliance.
• Monitor debtor reports and support timely invoice payments with Finance.
• Identify supply chain risks and implement mitigation strategies.

Skills

Account management

Sales planning

Data analysis

Excel

Stakeholder management

Supply chain understanding

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

National Account Manager – Fresh Produce / Food Manufacturing

Location: Greenford, West London

Job Type: Permanent, Full-Time, Site-Based

Our client is a well-established and fast-growing business within the UK fresh produce and food manufacturing sector, supplying high-quality prepared fruit, vegetables and ingredient solutions to leading foodservice, retail and manufacturing customers. With a strong focus on sustainability, supply chain excellence and category expertise, they are recognised for delivering consistent quality and innovation across short shelf-life products.

The Role

An exciting opportunity has become available for an experienced National Account Manager to take ownership of a diverse customer portfolio across foodservice, processors, independent retail and selected grocery retail accounts.

This role is integral to driving commercial performance, managing complex supply chains, and delivering joint business plans that enhance customer relationships, sales growth and margin contribution.

Key Responsibilities

• Manage and grow key customer accounts across foodservice, retail and manufacturing sectors
• Develop and deliver joint business plans aligned with customer requirements and company KPIs
• Build strong relationships with buyers and key stakeholders across accounts
• Collaborate cross-functionally with Procurement, Technical and Supply Chain teams
• Analyse EPOS data, market trends and competitor activity to identify growth opportunities
• Ensure high levels of service delivery, product availability and forecasting accuracy
• Manage promotions, pricing, and profitability to optimise margin contribution
• Maintain customer portals, ensuring data accuracy and compliance with agreed terms
• Monitor debtor reports and support timely invoice payments with Finance
• Identify risks within the supply chain (e.g. weather, logistics, political factors) and implement mitigation strategies

Key Requirements

• Proven experience in UK food manufacturing or fresh produce (short shelf-life products)
• Strong understanding of end-to-end agri-food supply chains
• Experience managing retail and/or foodservice accounts
• Knowledge of GSCOP, contract negotiation, and commercial trading terms
• Highly analytical with strong numerical and data interpretation skills
• Excellent communication and stakeholder management abilities
• Resilient, adaptable and able to thrive in a fast-paced environment
• Advanced Microsoft Office skills (Excel essential)
• Degree educated (or equivalent experience)

Additional Information

• Regular travel to UK sites and customers
• Occasional international travel may be required
• Full UK driving licence essential

Pay:

up to £50.000 per annum (DOE) + Bonus + Benefits

If you are an ambitious National Account Manager looking to join a dynamic and growing fresh produce business, we would love to hear from you.