Museum Shop Retail Associate | Full-Time, Rolling Rota

The Talent Edit Group; Greater London; On-site; GBP 21,000 - 24,000; Full time

Job summary

The British Museum is hiring a Retail Assistant to support customer service across the museum shops. You will handle sales, assist visitors, restock displays, and maintain shop cleanliness.

You will operate EPOS tills, help with enquiries about current exhibitions, and work as part of a dynamic team during a rolling rota (4 days on, 2 off). This full-time role includes evenings during major exhibitions.

Qualifications

• DBS holder required (certificate no older than 5 years).
• Strong numerical skills.
• Team-oriented and hardworking.
• Able to work under pressure.
• Previous retail experience is crucial.

Responsibilities

• Assisting/serving customers inside the shops with their purchases
• General cleaning duties in the shop
• Taking cash and card payments on an EPOS till system
• Restocking the displays
• Providing information about the exhibitions and the Museum

Skills

Customer service

Cash handling

Teamwork

Resilience under pressure

Numerical ability

Job description

The British Museum is hiring a Retail Assistant to support customer service across the museum shops. You will handle sales, assist visitors, restock displays, and maintain shop cleanliness.

You will operate EPOS tills, help with enquiries about current exhibitions, and work as part of a dynamic team during a rolling rota (4 days on, 2 off). This full-time role includes evenings during major exhibitions.