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The British Museum is hiring a Retail Assistant to support customer service across the museum shops. You will handle sales, assist visitors, restock displays, and maintain shop cleanliness.
You will operate EPOS tills, help with enquiries about current exhibitions, and work as part of a dynamic team during a rolling rota (4 days on, 2 off). This full-time role includes evenings during major exhibitions.
We’re hiring for the position of Retail Assistant across the retail departments at The British Museum.
If you’re looking for a new challenge and you’re able to commit to full time hours, following a rolling rota (4 on and 2 off), this role is for you.
This is full-time work in one of the world’s most visited museums, on a rolling rota of four days on and two off. You will also have one full weekend off each month, which gives you a steady rhythm to plan your life around. Extended evening opening for a major exhibition runs until July 2027, so the shops will be busy, visible and lively well into the evening. You will build practical retail skills in that setting, from EPOS and merchandising to talking visitors through what they have just seen. Few retail CVs carry that kind of setting. For someone who wants retail with a real sense of occasion, it is a strong place to build experience.
NB should you not hear from us after 5 working days of your application, this means that unfortunately on this occasion you have not moved to the next stage of the recruitment process.