Multiskilled Joiner

networx Recruitment; Oldham; Presencial; GBP 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare cash plan

Private health insurance

Employee Assistance Programme (EAP)

Doctorline 24/7 GP access

Discounted gym membership

Long Service awards

On-site wellbeing room

On-site café

Descripción de la vacante

First Choice Homes Oldham is seeking a Multiskilled Joiner to join the Property Care Team in the Tenanted department. The role involves full-time, 37 hours per week, delivering high-quality repairs across FCHO properties and related contracts.

You will diagnose issues, manage materials, and complete work within scheduled appointments, while upholding safety, quality, and excellent customer service in tenants’ homes.

Formación

• Must hold a joinery qualification (NVQ Level 2 minimum) with experience delivering repairs in occupied and void properties.
• Demonstrates strong health and safety knowledge and follows safe systems of work.
• Provides excellent customer service while working respectfully in tenants’ homes.

Responsabilidades

• Deliver high-quality joinery and multi-skilled repairs across FCHO properties and contracts with first-time fix aim.
• Communicate clearly with tenants and colleagues to ensure a positive customer experience.
• Promote safe working practices and follow health and safety legislation and procedures.
• Diagnose repair issues, source materials, and complete work within appointment slots.

Conocimientos

Joinery qualification

Health and safety

Customer service

Independent worker

Multi-skilled

Educación

NVQ Level 2 in Joinery

NVQ Level 3 in Joinery (or working towards)

Descripción del empleo

First Choice Homes Oldham (FCHO) have a fantastic opportunity for a Multiskilled Joiner to join Property Care Team working within our Tenanted department.

This is full time (37 hours per week) carrying out repairs and maintenance to First Choice Homes (FCHO) properties and any other properties for which FCHO is responsible for, including Public Buildings and any associated contracts.

The impact you’ll make

In this role, you’ll play a key part in improving lives by helping us keep our homes safe, well maintained and welcoming. As a Multi Skilled Joiner at FCHO, you will make a difference by:

• Delivering high-quality joinery and multi-skilled repairs across FCHO homes, public buildings and associated contracts, aiming for first-time fixes wherever possible.
• Providing an excellent customer experience by working respectfully in tenants’ homes, communicating clearly and maintaining high standards of workmanship.
• Promoting safe and compliant working practices by following health and safety legislation, risk assessments and organisational procedures at all times.
• Using your skills and initiative to diagnose repair issues, manage materials and complete work efficiently within a pre-allocated appointment system.
• Acting as a positive ambassador for FCHO by role-modelling our values, supporting Equality, Diversity and Inclusion, and contributing to continuous improvement in service delivery.
• Has a recognised qualification in joinery (NVQ Level 2 minimum, working towards or holding Level 3) and proven experience delivering high-quality repairs and maintenance in occupied and void properties.
• Is a competent, multi-skilled operative with experience in supporting trades and the ability to diagnose faults, problem-solve and complete repairs efficiently.
• Demonstrates a strong understanding of health and safety legislation, risk assessments and safe systems of work, with a commitment to working safely at all times.
• Communicates effectively and professionally with tenants, colleagues and stakeholders, delivering excellent customer service and treating people with dignity and respect.
• Is organised and self-motivated, able to manage a workload within a pre-allocated appointment system and maintain accurate digital or written records.
• Is confident working independently, using initiative to make decisions within agreed guidelines while knowing when to seek advice or support.
• Understands the importance of Equality, Diversity and Inclusion and consistently applies inclusive behaviours in their day-to-day work.
• Is a positive ambassador for FCHO, role-modelling organisational values and contributing to continuous improvement in service delivery.

Why Join FCHO?

First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable, and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) Governance rating. Every day, we’re proud to make a real difference in our communities.

Our work is guided by our Big Plan , focused on providing homes we’re proud of, supporting people to thrive, and creating a great place to work. We care deeply about our customers, our colleagues, and our communities and we’re committed to delivering services we can be proud of while improving the lives of people across Oldham.

We need great people to work with us - it’s an exciting time to join as we work towards out big ambitions, supporting the growth and prosperity of our local region.

What’s In It for You?

We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development:

• A salary of £37,887 per annum
• 30 days’ annual leave and 8 bank holidays (pro-rated for part-time colleagues)
• Option to purchase additional annual leave
• Defined contribution pension scheme with up to 10% employer contribution and salary exchange option
• Healthcare cash plan covering dental, optical, and physiotherapy treatments
• Private health insurance
• Employee Assistance Programme (EAP) offering 24-hour confidential support
• Doctorline – 24/7 worldwide GP access for you and your family
• Access to our colleague benefits platform, offering discounts on major retailers and wellbeing tools
• Discounted gym membership
• Professional subscriptions paid (where essential for the role)
• Enhanced maternity, paternity, adoption and sick pay
• Access to our on-site wellbeing room and on-site café
• Long Service awards

Interested?

If you meet the criteria for the role and are passionate about delivering high-quality repairs, providing excellent customer service and helping improve lives through safe, well-maintained homes, we’d love to hear from you.

Interview and assessment to be confirmed.

Please note, we reserve the right to close this vacancy early should we receive a high volume of applications.

We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we’ll do all we can.

The Company

AtFirst Choice Homes Oldham, we’re all about being a community anchor organisation and making a positive difference where we work.

Our dedicated team delivers this every day through good quality, affordable homes, excellent services and thriving communities for customers living in our 11,500 homes across Oldham and surrounding boroughs.

We’re a significant employer in the local area and we’re ambitious to grow. We ensure colleagues enjoy working at FCHO, are developed and can build careers for successful futures.

Join us and become a part of a team passionate about providing homes we are proud of and improving lives.

The Benefits

30 days holiday

Family friendly policies

Our People

• Chris Goode
• Project Manager, Investment Delivery

"I’ve had great opportunities to learn and progress by working with internal and external partners to make a real difference to our homes and customers' lives."

“I enjoy helping our customers and working across teams to provide essential services for their homes.”

“There are so many opportunities to learn and develop new skills.”