Joiner

Together Housing Group; Bacup; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Company Van

27 days holiday (rising to 32)

Flexible working environment

37 hours per week

Job summary

Together Housing Group is seeking 2 Joiners / Joinery Technicians to support our Repairs and Maintenance team across Blackburn, Rossendale and Pendle. You will perform a wide range of joinery repairs on tenanted and vacant properties, aiming for first-time-right outcomes and high customer service.

The role demands organisation, a full manual UK driving licence, and relevant joinery qualifications. The position offers a 37-hour week, a company van, and a comprehensive benefits package.

Qualifications

• Experience in joinery repairs in social housing environments.
• Full manual UK driving license.
• Qualification in carpentry/joinery (City & Guilds/NVQ).
• Experience in customer service environment.
• Ability to complete repairs in one visit where practicable.

Responsibilities

• Carry out joinery repairs across tenanted and vacant properties as per tickets and drawings.
• Work to a ‘Right First Time’ standard with high-quality workmanship.
• Organise work to minimise downtime and re-allocate tasks as needed.
• Participate in stand-by or call-out rota as required by the manager.
• Diagnose repairs and obtain approvals for more complex jobs when necessary.

Skills

Joinery experience

Customer service experience

Right First Time mentality

Full manual UK driver's licence

Education

City and Guilds Advanced Craft Certificate In Carpentry & Joinery (NVQ Level 2)

Job description

We are looking for 2 Joiners / Joinery Technicians to join our Repairs and Maintenance team. This is a fantastic opportunity to make a real difference to our customers' homes and communities. Working across Blackburn, Rossendale and Pendle, you will deliver a customer-focused, quality-driven repairs and maintenance service, carrying out a wide range of joinery repairs to both tenanted and vacant properties. No two days are the same, and you'll play a key role in helping us provide safe, well-maintained homes and excellent customer service.

Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group.

Requirements

• To carry out all types of Joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
• To carry out work with an ethos of "Right First Time" always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
• To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much / too little work so that work can be re-allocated, extra work allocated etc as appropriate.
• To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager. To participate in a stand‑by or call‑out rota.
• To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature. Obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
• To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources etc.

We are looking for someone who has…

• Full manual UK drivers licence
• Experience of working competently in all disciplines normally expected of a qualified Joiner/ Joinery Technician along with other associated building disciplines as required and as appropriate
• Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate In Carpentry & Joinery or equivalent (NVQ Level 2)
• Experience of working in a customer service environment
• Experience of maximising number of jobs completed and repairs completed in one visit.

Benefits

• Starting salary of £33,758
• Company Van
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
• A flexible working environment, with a range of family friendly policies
• You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time. However, to give an idea, a typical working week may be Monday to Thursday from 08:00 to 16:00 and Friday from 08:00 to 15:30. Please note that this is subject to change based on business requirements.
• Required to participate in the call-out rota for one week once every eight weeks.
• Attractive pension schemes - including Local Government Pension Scheme (LGPS)

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.