Multisite IT Service Manager for Government IT

Government Recruitment Service; Swindon; On-site; GBP 44,000 - 48,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the Civil Service and inviting innovative people to join our team.

Join our dynamic IT Service Management team as a highly organised Service Manager, supporting multi-location service delivery and onboarding within a Government Property Agency environment.

Qualifications

• Highly organized and customer-focused Service Manager with oversight of multi-sourced teams.
• Experience coordinating IT service delivery across locations and onboarding processes.
• Ability to lead and deputise for senior IT service management roles.

Responsibilities

• Assist with the management of a multi-sourced service support team across multiple locations.
• Maintain service catalogues and knowledge libraries; ensure reporting and standards.
• Communicate and govern technical changes; assist with new onboarding requests.
• Collaborate with the Hubs programme to capture requirements and ensure timely go-live.
• Provide leadership coverage for the G7 Regional Service Manager when required.

Skills

Customer-focused service management

Stakeholder communication

Job description

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the Civil Service and inviting innovative people to join our team.

Join our dynamic IT Service Management team as a highly organised Service Manager, supporting multi-location service delivery and onboarding within a Government Property Agency environment.