Multisite Healthcare Receptionist — Flexible & Impactful

City Health Care Partnership CIC; Beeford; In loco; GBP 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

City Health Care Partnership CIC seeks a professional Receptionist to welcome patients and visitors, manage a busy reception, answer calls and bookings, and direct people to appointments across multiple sites. You will keep records accurate using digital systems, provide flexible cover across sites when needed, and demonstrate strong organisational skills with clear, calm communication.

NHS experience is helpful but not essential.

Competenze

• Level 3 qualification in Business Administration or Customer Service or equivalent experience.
• Word processing skills to OCR Level 2 or ICDL standard.
• Experience in an NHS setting is helpful but not essential.

Mansioni

• Welcome patients and visitors in a friendly, professional way.
• Manage a busy reception, including answering calls and booking enquiries.
• Direct patients to appointments and support clinical teams.
• Keep records accurate and up to date using digital systems.
• Provide flexible cover across reception sites when needed; strong organisation with good attention to detail.
• Clear communication and a calm, approachable manner.
• Flexibility to work across different sites and shift needs.

Conoscenze

Organisation skills

Communication skills

Customer service

Calm under pressure

Formazione

Level 3 qualification in Business Administration or Customer Service

Strumenti

OCR Level 2

ICDL standard

Descrizione del lavoro

City Health Care Partnership CIC seeks a professional Receptionist to welcome patients and visitors, manage a busy reception, answer calls and bookings, and direct people to appointments across multiple sites. You will keep records accurate using digital systems, provide flexible cover across sites when needed, and demonstrate strong organisational skills with clear, calm communication.

NHS experience is helpful but not essential.