MultiProfessional Practice Education Team Administrator

Cardiff and Vale University Health Board; Cambridge; On-site; GBP 23,000 - 29,000; Full time

Job summary

Cardiff and Vale University Health Board seeks an experienced Administrator to provide comprehensive administrative support to MPET, ensuring timely responses to enquiries and accurate record-keeping across Trust education programmes.

You will manage meetings, bookings, materials and learner evaluations, while maintaining intranet resources and ESR records. The role demands strong IT, organisational and communication skills in a fast-paced NHS environment.

Qualifications

• GCSEs in Maths and English or equivalent including functional skills.
• NVQ Business Administration Level 2.
• Experience of working within an NHS organisation.
• Strong IT skills with Microsoft Office applications (Excel/Teams/Word).
• Ability to plan and meet strict deadlines.

Responsibilities

• Provide comprehensive administrative support across MPET workstreams.
• Manage enquiries promptly and professionally, escalating when appropriate.
• Maintain databases, electronic records and shared folders per information governance.
• Support Study Leave administration and panel meetings.
• Prepare agendas, take minutes, maintain action logs for MPET meetings.
• Maintain MPET information on intranet, Padlets and learner app.
• Support learner feedback processes, issue evaluations and generate reports.
• Administer education and training programmes including Practice Assessor/Educator training and Care Certificate.
• Coordinate bookings, attendance, course materials, certificates and ESR records.
• Provide on-site support for meetings and training events, including venues and travel.

Skills

IT skills

Organisational skills

Communication skills

Teamwork

English proficiency

Education

GCSEs in Maths and English

NVQ Business Administration Level 2

Experience in NHS organisation

Tools

Microsoft Excel

Microsoft Teams

Microsoft Word

Job description

Provide comprehensive administrative support across all MPET workstreams. Manage enquiries promptly and professionally, escalating where appropriate, and monitor MPET inboxes to ensure requests are logged, prioritised and responded to or redirected accordingly. Maintain accurate databases, electronic records and shared folders in line with Trust information governance requirements. Support Study Leave administration, including processing applications, preparing documentation and providing administrative support to Study Leave Panel meetings. Provide administrative support for MPET meetings by preparing agendas and papers, taking minutes, maintaining action logs, tracking actions and distributing meeting documentation. Maintain and update MPET information on the staff intranet, Padlets and learner app, ensuring content is accurate and up to date. Support learner and student feedback processes by issuing evaluations, collating responses and producing reports. Administer education and training programmes, including Practice Assessor/Educator training, Care Certificate, clinical skills and learner inductions. Responsibilities include managing bookings, attendance records, course materials, certificates and updating ESR records. Provide administrative support for meetings & training events, including coordinating venues, equipment, resources, participant communications, travel and parking arrangements, and attend events where required to provide on-site administrative support., To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.

We have an exciting opportunity for a motivated, and experienced Administrator to join our busy team. The successful candidate will provide comprehensive, accurate, and timely administrative support to MPET, contributing to the effective delivery of multiprofessional education across the Trust. You will be forward-thinking, flexible, with excellent organisational, communication, and IT skills, alongside good attention to detail. Previous administrative experience is essential, and you will be confident working independently and as part of a team in a fast-paced environment. We offer a challenging and rewarding role within a friendly and supportive team. Applicants should clearly demonstrate how they meet the essential criteria through their employment history, experience, qualifications, and supporting information.,

• GCSEs in Maths and English (Grades A-C / 4-9) or equivalent including functional skills, NVQ Business Administration minimum level 2, Experience of working within an NHS organisation, Able to communicate effectively in written and verbal English Language
• Ability to plan and organise own work according to strict deadlines.
• Demonstrates strong IT skills. Confident in using Microsoft Excel, Teams and Word.
• Demonstrates ability to work flexibly as part of a team and using own initiative.
• Demonstrates excellent communication skills, ability to establish and maintain relationships.
• Ability to communicate and share information clearly and in a respectful manner using various mediums - e.g. emails, letters, verbally.
• Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.