MultiProfessional Practice Education Team Administrator

East of England Community Health and Care NHS Trust; St. Ives; On-site; GBP 22,000 - 28,000; Full time

Job summary

East of England Community Health and Care NHS Trust is seeking an organised Administrator to provide comprehensive support to the MPET team across multiple education workstreams. The role requires independence and teamwork in a fast-paced environment, with excellent IT and communication skills and attention to detail.

We offer a challenging but rewarding role within a friendly team, with opportunities to contribute to learner education and professional development.

Qualifications

• Previous administrative experience is essential.
• Excellent organisational and communication skills required.
• Good IT skills and attention to detail are important.

Responsibilities

• Provide comprehensive administrative support across all MPET workstreams.
• Manage enquiries via email and telephone, logging and prioritising requests.
• Maintain MPET databases, electronic records and shared folders in line with information governance requirements.
• Support Study Leave administration and MPET meetings (agendas, minutes, action logs).
• Update MPET information on staff intranet, Padlets and learner app.

Skills

Administrative experience

Organisational skills

IT skills

Communication

Tools

ESR

Intranet

Padlets

Job description

The successful candidate will provide comprehensive, accurate, and timely administrative support to MPET, contributing to the effective delivery of multiprofessional education across the Trust.

You will be forward-thinking, flexible, with excellent organisational, communication, and IT skills, alongside good attention to detail. Previous administrative experience is essential, and you will be confident working independently and as part of a team in a fast-paced environment. We offer a challenging and rewarding role within a friendly and supportive team.

Applicants should clearly demonstrate how they meet the essential criteria through their employment history, experience, qualifications, and supporting information.

"Should we receive a high number of applications we will close this vacancy at any point after 25/09/2026"

Provide comprehensive administrative support across all MPET workstreams.

Manage enquiries promptly and professionally, escalating where appropriate, and monitor MPET inboxes to ensure requests are logged, prioritised and responded to or redirected accordingly.

Maintain accurate databases, electronic records and shared folders in line with Trust information governance requirements.

Support Study Leave administration, including processing applications, preparing documentation and providing administrative support to Study Leave Panel meetings.

Provide administrative support for MPET meetings by preparing agendas and papers, taking minutes, maintaining action logs, tracking actions and distributing meeting documentation.

Maintain and update MPET information on the staff intranet, Padlets and learner app, ensuring content is accurate and up to date.

Support learner and student feedback processes by issuing evaluations, collating responses and producing reports.

Administer education and training programmes, including Practice Assessor/Educator training, Care Certificate, clinical skills and learner inductions. Responsibilities include managing bookings, attendance records, course materials, certificates and updating ESR records.

Provide administrative support for meetings & training events, including coordinating venues, equipment, resources, participant communications, travel and parking arrangements, and attend events where required to provide on-site administrative support.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job Purpose

To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.

Main Duties & Responsibilities

• To provide administrative support across all workstreams supported by the MPET.
• To deal efficiently and effectively with email and telephone enquiries received by the MPE Team in a professional, efficient and timely manner, escalating queries where appropriate.
• Monitor MPET inboxes, ensuring enquiries are recorded, prioritised and responded to or redirected appropriately.
• Maintain, update and ensure the accuracy of MPET databases, electronic records and shared folders in line with Trust information governance requirements.
• Support the administration of Study Leave processes, including collating applications and preparing documentation for Study Leave Panel meetings.
• To issue and distribute agendas, take minutes / update actions logs and distribute meeting documents afterwards for meetings being chaired by the MPET.
• Provide administrative support to meetings chaired by MPET, including preparing and distributing agendas and papers, taking accurate minutes, maintaining action logs and tracking progress, circulating documentation following meetings.
• To maintain and update the MPET sections on the staff intranet, padlets and learner app to ensure that the information provided is accessible, accurate and up to date.
• Support the coordination of learner and student feedback processes by issuing evaluation requests, collating responses and producing reports for review.
• Administer training and education activity delivered by MPET (such as Practice Assessor / Educator training, care certificate, clinical skills, learner inductions). Managing bookings and attendance records, preparing course materials and registration documentation, issuing certificates, updating Electronic Staff Record (ESR) systems where required
• Provide administration for meetings and event arrangements including venue hire, taking bookings, provision of equipment/resources, pre-event material, travel and parking arrangements. If appropriate you may be required to attend in person training events to provide administrative support.

Communication

To communicate in a clear, honest and respectful manner at all times.

To establish and maintain good relationships with internal and external colleagues to enhance the work of the team.

To contribute to the teams' communication by co-ordinating and distributing information through various channels in an accurate and timely manner.

Ability to communicate in a clear, honest and respectful manner.

Ability to establish and maintain relationships

Ability to communicate and share information using various mediums - e.g. emails, letters, verbally.

People Management

Maintaining own personal and professional development and taking part in annual appraisal, KSF process and one to one supervision.

Undertake mandatory and statutory as required by Trust policy.

Infection Control

The trust staff are responsible for protecting themselves and others against infection risks.

All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.

All staff undertaking patient care activities must attend infection control training and updates as required by the trust.

All clinical staff or any staff working in clinical areas are expected to bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)

Health and Safety

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

To ensure that the trust's Health and Safety Policies are understood and observed and that procedures are followed.

To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.

To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.

To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.

We have an exciting opportunity for a motivated, and experienced Administrator to join our busy team.

A Vacancy at East of England Community Health and Care NHS Trust (Cambridgeshire).

Interviews will be held on 19th and 20th October at EEC Head Office, St Ives PE27 4LG. Fixed Term or Secondment opportunity.

The Education Team (MPET) supports pre and post-registration clinical learners across multiple professions and delivers a range of educational programmes for Trust staff. We work with clinical services to maintain high-quality learning environments and placements, ensure appropriate learner allocation, and support learners with any challenges or concerns.