Credit Controller

Aviva; Norwich; On-site; GBP 24,000 - 29,000; Full time

Job summary

Une multinationale recherche un contrôleur de crédits passionné par les chiffres pour rejoindre son équipe de recouvrement multinational. Ce rôle clé implique la gestion des créances pour des polices d'assurance, nécessitant une forte capacité de communication et d'organisation. Avec des avantages tels qu'un salaire compétitif et des programmes de bien-être, c'est une excellente opportunité pour quelqu'un désireux de faire la différence au sein d'une équipe internationale.

Benefits

Bonus opportunity

Generous pension scheme

29 days holiday plus bank holidays

Discounts on Aviva products

Free Aviva shares

Supportive policies

Flexible benefits

Paid volunteering days

Wellbeing support

Qualifications

• Expérience en contrôle de créances dans une grande organisation, de préférence dans les services financiers ou l'assurance.
• Capacité à travailler de manière autonome et à résoudre des problèmes.

Responsibilities

• Gérer les créances pour des polices d'assurance internationales.
• Réduire la dette et assurer des flux financiers fluides entre Aviva et les partenaires.

Skills

Credit control experience

Planning and organisational skills

Comfortable with numbers

Great communicator

Team player

Job description

Multinational Credit Controller – Salary circa £29,000 (DOE)

This is a great job for someone who has a passion for numbers, enjoys solving problems, and thrives in a fast-paced, international environment. You might be stepping up from a credit control or finance role, or already have experience managing broker relationships. If you’re confident working independently, love building strong partnerships, and want to make a real impact in a global team – this could be the perfect next step!

A bit about the job:

You’ll join our Multinational Collections Team, managing premium collections for international insurance policies. Your focus will be on reducing overdue debt and ensuring smooth financial flows between Aviva, brokers, and global network partners. You’ll work closely with internal teams and external stakeholders to resolve queries and reconcile payments. This role is key to maintaining strong relationships and supporting business growth.

Skills and experience we’re looking for:

• Credit control experience as part of a larger organization, ideally Financial Services or Insurance.
• Strong planning and organisational skills with the ability to work on your own and enjoys investigating and seeing things through to the end.
• Comfortable with numbers and using Excel to analyse data
• Great communicator – able to handle tricky conversations with ease
• A team player who supports colleagues during busy periods

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £29,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email [e-mail].