Credit Controller

OCS; Ipswich; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Join a leading facilities management company as a Credit Controller. Your role will include contacting customers for payment confirmations, recording transactions, and resolving disputes. This full-time position offers hybrid working opportunities, with three days in the office and two days remote. OCS values your professional development, providing training and career growth resources.

Benefits

Hybrid working model

OCS Academy for professional development

Hapi app for discounts and rewards

Qualifications

• Must have Right to Work in the UK.
• Credit control experience desirable.

Responsibilities

• Contact customers by phone and email to get payment confirmation.
• Keep accurate records of payment promises and contact notes in SAP/D365.
• Identify disputes and queries and follow up for resolution.

Skills

Communication skills

Ability to work under pressure

Confidence

Tools

SAP

Microsoft D365

Job description

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About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

This role sits within our Finance department which provides support services to the wider OCS Group and our front-line colleagues.

As part of your role, your key responsibilities will include, but are not limited to:

• Contact customers by phone and email to get payment confirmation
• Keep accurate records of payment promises and contact notes in SAP/D365
• Identify disputes and queries and follow up for resolution
• Provide updates to business upon request
• Join weekly sector debt calls
  
  

The Ideal Candidate Should Meet The Following Criteria

• Must have Right to Work in the UK
• SAP or Microsoft D365 experience desirable
• Credit control experience desirable
• Good communication skills
• Ability to work under pressure
• Confident, able to apply pressure
  
  

Why join OCS?

OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.

Our hybrid working model allows for our colleagues to have greater flexibility. Colleagues are required to work from the office a minimum of three days per week to leverage the collaborative benefits of in-person work have the option of remote working for two days.

We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting

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