Multinational Client Advisor

Marsh; Glasgow; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Marsh in Glasgow is seeking a Client Advisor to join our Multinational / Corporate Client Service Team. The role is hybrid, requiring at least three days in the office.

You will support Client Executives across the renewal cycle, coordinate with insurer partners, prepare market presentations, and help deliver high‑quality service to clients.

Ideal candidates have corporate/multinational renewal experience and CII qualifications, with strong organisational skills and a client‑focused mindset.

Qualifications

• Proven experience in full renewal processes for corporate/multinational insurance programs.
• Strong organisational skills with ability to manage multiple enquiries.
• Good awareness of clients' business, insurance programmes and service plans.

Responsibilities

• Support Client Executives regarding renewal strategy and risk changes.
• Review underwriting information for corporate clients.
• Prepare and submit market presentations and slips.
• Utilise Marsh online trading systems to collate and negotiate renewal terms.
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
• Review and comment on indemnity and insurance clauses.

Skills

Renewal process experience

Client management

Organisational skills

Education

Cert CII

ACII (desirable)

Job description

We are seeking a talented individual to join our Multinational / Corporate Client Service Team at Marsh. This role will be based in our Glasgow office. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will support Client Executives across the full renewal cycle, contribute to placement strategy, and help deliver a high standard of service to clients and insurer partners.

The Client Advisor position is perfect for someone with a strong background in Corporate or Multinational insurance account handling, looking to join an established, market-leading insurance broker.

We will count on you to:

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid‑term changes to risk.
• Request and review underwriting information on behalf of corporate clients and understand their requirements.
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team.
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers.
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
• Review and comment on Indemnity and Insurance clauses.

What you need to have:

• Proven experience of working on the full renewal process of corporate or multinational insurance programs.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• A good awareness of clients’ business, their business issues, insurance programmes and service plans.

What makes you stand out:

• The ability to remain calm under pressure and be able to work flexibly when required.
• Cert CII qualified and working towards ACII is desirable.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.