Multimodal Freight Forwarder: Customs & Compliance

Vincere; Felixstowe; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Job summary

Vincere in Felixstowe is seeking a Freight Forwarder (Customs Clearance) to manage end-to-end import/export shipments across sea, air and road. You will handle declarations, ensure compliance, and coordinate EU movements while maintaining strong relationships with partners and customers.

The role requires proven freight forwarding experience, strong customs knowledge, excellent communication and organisational skills, and a proactive, solution-oriented approach within a fast-paced environment.

Qualifications

• Proven freight forwarding experience in import/export.
• Strong knowledge of customs clearance processes and documents.
• Excellent communication and organisational skills.
• Able to prioritise multiple shipments in a fast-paced environment.
• Customer-focused, proactive and solutions-driven.
• Comfortable with forwarding/customs IT systems.

Responsibilities

• Manage end-to-end import/export freight forwarding (sea, air & road).
• Handle customs declarations and ensure compliance with tariff codes and origin.
• Coordinate EU movements and liaise with lines, hauliers, agents and suppliers.
• Prepare shipping documents (B/Ls, customs entries).
• Track shipments, resolve delays and provide customer updates as main contact.
• Maintain audit-ready files and support process improvements.

Skills

Freight forwarding experience

Customs clearance knowledge

Communication skills

Organisational skills

Customer-focused

IT proficiency

Forwarding systems knowledge

Tools

Customs software

Job description

Vincere in Felixstowe is seeking a Freight Forwarder (Customs Clearance) to manage end-to-end import/export shipments across sea, air and road. You will handle declarations, ensure compliance, and coordinate EU movements while maintaining strong relationships with partners and customers.

The role requires proven freight forwarding experience, strong customs knowledge, excellent communication and organisational skills, and a proactive, solution-oriented approach within a fast-paced environment.