Experienced Freight Forwarder

Vincere; Felixstowe; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Company pension scheme

Ongoing training and development

Modern office environment

Job summary

Vincere in Felixstowe is seeking an experienced Freight Forwarder to manage end-to-end shipments. You will coordinate import and export movements across sea, air and road, liaising with lines, hauliers and overseas agents to ensure on-time delivery.

The role requires strong understanding of customs, shipping documentation, and a proactive, customer-focused approach. You will contribute to process improvements and support ongoing business growth in a fast-paced logistics environment.

Qualifications

• Experience in freight forwarding (import/export).
• Multimodal experience preferred.
• Excellent communication and organisational skills.

Responsibilities

• Manage end-to-end freight forwarding operations for import and export shipments (sea, air and road).
• Coordinate FTL, LTL, groupage and intermodal movements to and from the EU.
• Liaise with shipping lines, hauliers, overseas agents and other suppliers.
• Prepare, check and process shipping documentation (bills of lading, customs entries).
• Track and monitor shipments and provide regular updates to customers.
• Build relationships with customers and suppliers and ensure compliance with regulations.

Skills

Freight forwarding experience

Multimodal shipping

Customer communication

Tools

Forwarding software

Job description

Freight Forwarder - Felixstowe Location: Felixstowe, Suffolk Job type: Permanent | Full-time Salary: Competitive (dependent on experience) Benefits Company pension scheme Ongoing training and development Modern office environment

About the company

Our client is a well-established and highly regarded

business within the shipping and logistics sector. Based in Felixstowe, they're known for delivering a

high standard of service and running efficient operations. You'll be joining a supportive, fast-paced environment

with genuine opportunities to develop your career.

The role

We're recruiting an experienced Freight Forwarder to

join a busy and growing operations team. This is a hands-on role where you'll manage

shipments from start to finish, coordinating import and export movements across sea, air and road.

You'll ensure every consignment is handled efficiently, compliantly and on schedule, while providing a consistently strong service to customers.

Key responsibilities

Manage end-to-end freight forwarding operations for

import and export shipments (sea, air and road). Coordinate FTL, LTL, groupage and intermodal

movements to and from the EU. Liaise with shipping lines, hauliers, overseas agents

and other suppliers. Prepare, check and process shipping documentation

(e.g., bills of lading, customs entries and related paperwork).

Track and monitor shipments, proactively resolving delays or issues as they arise.

Provide regular, clear updates to customers and act as the main point of contact.

Build and maintain strong working relationships with customers and suppliers.

Ensure compliance with relevant regulations and internal procedures at all times.

Maintain accurate records and ensure job files are complete and audit-ready

Support the wider operations team when required. Quote and negotiate freight rates with suppliers and

customers. Identify opportunities to improve processes and

support ongoing business growth.

About you

Proven experience in freight forwarding (import/export;

multimodal experience preferred). Strong understanding of customs processes and

shipping documentation. Excellent communication and organisational skills. Able to prioritise and manage multiple shipments in a

fast-paced environment. Customer-focused, proactive and solutions-driven. Confident IT user (experience with forwarding/freight

systems is an advantage).

Why apply?

Join a stable, supportive team in a thriving sector. Progression and development opportunities. Competitive salary and benefits package.

• Slide 1
• Slide 2
• Slide 3