Multifamily Leasing Specialist: Drive Occupancy & Service

Harbor Group Management Company; Warwick; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salaries

Bonuses

401(k) with employer matching

PTO and holidays

Medical, Dental & Vision Plans

Employee apartment discount

Employee referral program

Tuition reimbursement

Job summary

Harbor Group Management Company seeks a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily property. You will show apartments, process applications, coordinate marketing efforts, and assist the Property Manager to ensure a positive living experience and strong financial performance.

Responsibilities include lease execution, move-in/onboarding, and maintaining records with Yardi or OneSite.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience; property management is preferred.
• Proficiency with Microsoft Office; experience with property management software is essential.
• Experience using social media (Facebook, Instagram, etc.) is a plus.
• Excellent organizational and communication skills with the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them and coordinating with maintenance.
• Execute lease agreements and move-in packages; support onboarding of new residents.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms and campaigns.
• Coordinate referral programs and local networking efforts.
• Maintain up-to-date knowledge of market conditions and rental rates.
• Support resident retention with excellent customer service and timely response to inquiries.

Skills

Leasing

Sales experience

Customer service

Communication

Organization

MS Office

Education

High School Diploma

Tools

Yardi

OneSite

Job description

Harbor Group Management Company seeks a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily property. You will show apartments, process applications, coordinate marketing efforts, and assist the Property Manager to ensure a positive living experience and strong financial performance.

Responsibilities include lease execution, move-in/onboarding, and maintaining records with Yardi or OneSite.