Multi-Unit Café General Manager — Lead Teams & Growth

SSP UK & Ireland; Lancashire; Sur place; GBP 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Discounted meal on shift

Colleague discount - up to 50%

Friends & Family discount up to 20% (T

Flexible working

Management bonus scheme

Access to digital GPs, 24/7 helpline

Wellbeing support and family friendly

Diversity networks

Life assurance

Apprenticeships and development

Share incentive plan (SIP)

Résumé du poste

SSP UK & Ireland is seeking a Multi Unit General Manager to lead Cafe Local at Blackpool & Preston Stations, driving outstanding customer service and operational excellence across units. You’ll recruit, train and coach teams, drive trade activity to grow sales and maximise profit, and ensure safety and regulatory compliance.

You’ll build strong stakeholder relationships with clients and SSP partners. We offer a competitive salary of £36,000 p.a.

Responsabilités

• Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your teams to be passionate and knowledgeable about the products in your units, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
• Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• Ensure the units are in line with the guidance provided by internal systems.
• Build strong stakeholder management and trusted relationships and with our clients and partners.
• The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work.

Description du poste

SSP UK & Ireland is seeking a Multi Unit General Manager to lead Cafe Local at Blackpool & Preston Stations, driving outstanding customer service and operational excellence across units. You’ll recruit, train and coach teams, drive trade activity to grow sales and maximise profit, and ensure safety and regulatory compliance.

You’ll build strong stakeholder relationships with clients and SSP partners. We offer a competitive salary of £36,000 p.a.