Multi-Unit Cafe General Manager | Growth & Service

SSP; Lancashire; Presencial; GBP 31 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted meals

Colleague discount

Friends & Family discount

Flexible working

Management bonus

Digital health support

Wellbeing support

Diversity networks

Life assurance

Development opportunities

Share incentive plan

Resumo da oferta

SSP is seeking a Multi-Unit General Manager to lead Cafe Local at Blackpool and Preston Stations. You will drive operational excellence, coach teams, and deliver exceptional customer service while managing multiple units.

As General Manager you’ll recruit and train staff, build strong relationships with clients and partners, and steer trade activity to grow sales and maximise profit. This role offers career development within SSP’s brand portfolio.

Qualificações

• Experience leading multi-unit hospitality/retail teams.
• Proven track record in delivering customer service and operational excellence.
• Ability to recruit, train and develop staff.

Responsabilidades

• Recruit and train teams to deliver above and beyond.
• Coach teams on product knowledge and brand standards.
• Drive trade activity to grow sales and maximise profit.
• Plan hours to meet customer demand and address root causes.
• Ensure units comply with internal systems and safety.
• Build strong stakeholder relationships with clients and partners.
• Prioritise colleague safety and legal trading compliance.

Conhecimentos

Leadership

Coaching

Sales growth

Operational planning

Stakeholder management

Descrição da oferta de emprego

SSP is seeking a Multi-Unit General Manager to lead Cafe Local at Blackpool and Preston Stations. You will drive operational excellence, coach teams, and deliver exceptional customer service while managing multiple units.

As General Manager you’ll recruit and train staff, build strong relationships with clients and partners, and steer trade activity to grow sales and maximise profit. This role offers career development within SSP’s brand portfolio.