Multi‑Trades Technician — Customer Service (Bonus & Van)

Miller Homes Ltd; Luton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive basic salary

26 days annual leave + public holidays

Opportunity to earn 10% bonus

Company van

Job summary

Miller Homes Ltd in the South Midlands region near Luton is seeking a Customer Services Technician. You will carry out multi-trade remedial works in occupied and unoccupied properties, delivering safe, high-quality repairs while providing a professional customer service experience.

As a front-facing representative, you will uphold Miller Homes standards, work around the Luton/Stevenage area, and ensure compliance with SH&E practices, NHBC awareness, and safe vehicle management.

Qualifications

• Multi-skilled with practical experience across trades including joinery, brickwork, plaster patching, painting and decorating, tiling, and general repairs.
• Understanding of construction techniques and NHBC standards.
• Good awareness of current health and safety legislation and best practice.
• Professional, courteous and respectful when representing Miller Homes.

Responsibilities

• Carry out assigned remedial works in a safe, efficient, and professional manner across a range of trades.
• Communicate politely and clearly with customers, keeping them informed of progress and any issues.
• Ensure the company vehicle is suitably racked, clean, tidy, and road‑legal at all times.
• Work in full compliance with the company’s Safety, Health & Environment (SH&E) Management System.

Skills

Joinery

Brickwork

Plastering

Painting

Tiling

General repairs

Health & safety awareness

Customer service

Job description

Miller Homes Ltd in the South Midlands region near Luton is seeking a Customer Services Technician. You will carry out multi-trade remedial works in occupied and unoccupied properties, delivering safe, high-quality repairs while providing a professional customer service experience.

As a front-facing representative, you will uphold Miller Homes standards, work around the Luton/Stevenage area, and ensure compliance with SH&E practices, NHBC awareness, and safe vehicle management.