Multi-Trade Operative

Sanctuary Maintenance Contractors Limited; Gloucester; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employerContribs

Life Assurance

Employee Discounts

Cycle to Work scheme

Wellbeing support

Staff Networks

Employee recognition scheme

Job summary

Sanctuary Maintenance Contractors Limited is seeking a Multi-Trade Operative to join our team. You will work alongside colleagues on domestic void properties, carrying out carpentry, painting and decorating, bricklaying, plumbing and general maintenance, with a strong plumbing background as your core trade.

The role includes occasional lone working, on-call rotation approx 1 in 9 weeks, a company van and power tools provided, and opportunities to uphold high standards of service while complying

Qualifications

• Qualified to or undertaking NVQ Level 2 in carpentry or electrical.
• If Plumbing Level 3 is required, WRAS/Unvented G3 certificate.
• Bring originals to interview; copies and CSCS cards will not be accepted.

Responsibilities

• Carrying out construction, fault fixing and maintenance per contract specs.
• Maintain tools/equipment and restock as needed.
• Respond to complaints and breakdowns; resolve or initiate resolution for customers.
• Provide accurate, timely progress updates to customers.

Skills

Plumbing

Customer service

Communication

Driving licence

Education

NVQ Level 2 in carpentry/electrical

Plumbing Level 3 / WRAS

Job description

We have an opportunity for a Multi-Trade Operative to join our team. As a Multi-Trade Operative you will be working as part of a team with some lone working also required. These works are predominantly in domestic void properties and duties include carpentry, painting and decorating, bricklaying, plumbing and general maintenance. The ideal candidate will have a strong plumbing background as their primary trade, complemented by experience across a range of multi-trade disciplines. Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard.

You will be required to be on an emergency call out rota, which will be approximately 1 in every 9 weeks.

Key Responsibilities

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Key Requirements

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Benefits

Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)