Multi-Trade Operative

Sanctuary Care Ltd; Swindon; Hybrid; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Pension scheme with employer

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks including inclusion

Job summary

Sanctuary Group in Swindon is seeking a Multi-Trade Operative to join a team delivering maintenance in domestic void properties. The role covers carpentry, painting, bricklaying, plumbing and general upkeep, with a company van and tools provided. You will join a rotating emergency call-out schedule approximately 1 in 9 weeks.

The ideal candidate has a strong plumbing background with experience across multiple trades and will be required to bring original trade qualifications to interview.

Qualifications

• NVQ Level 2 in carpentry or electrical, plumbing Level 3 with G3/WRAS preferred.
• Knowledge of health and safety regulations and working legislation.
• Excellent customer service and communication skills.
• Ability to prioritise workloads, meet deadlines and plan ahead.
• Full UK driving licence for company vehicle.

Responsibilities

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills

Customer service

Communication

Prioritise workloads

Deadline planning

Driving licence

Education

NVQ Level 2 in Carpentry or Electrical

Plumbing Level 3 with Unvented G3 & WRAS

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Swindon – covering Swindon, Reading, SN postcodes, Bath, Bristol, Gloucester areas

£35,579 - £37,452 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our team. As a Multi-Trade Operative you will be working as part of a team with some lone working also required. These works are predominantly in domestic void properties and duties include carpentry, painting and decorating, bricklaying, plumbing and general maintenance.

The ideal candidate will have a strong plumbing background as their primary trade, complemented by experience across a range of multi-trade disciplines.

Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard.

You will be required to be on an emergency call out rota, which will be approximately 1 in every 9 weeks.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.