Multi-Trade Operative

Sanctuary Group; Hull Bridge; Sur place; GBP 36 000 - 37 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks

Résumé du poste

Sanctuary Group is seeking a Multi-Trade Operative (Plumber) to cover Hull and parts of Lincolnshire. You will perform plumbing tasks with basic carpentry, plastering and tiling, mainly solo with some teamwork. A company van and power tools are provided and you’ll join the emergency call-out rota.

The role offers a competitive salary and a comprehensive benefits package. We value diversity and wellbeing.

Qualifications

• NVQ Level 2 in Plumbing required; Level 3 preferred, with Unvented G3 and WRAS qualifications.
• Copies or CSCS cards will not be accepted; original certificates required at interview.
• Knowledge of health and safety regulations and working legislation.
• Skills in joinery and wet trades such as plastering or tiling.
• Excellent customer service and communication abilities.
• Ability to prioritise workloads and meet deadlines.
• Valid UK driving licence is required for company vehicle use.

Responsabilités

• Attending occupied properties to carry out repairs, fault fixing and maintenance duties
• Resolving problems or initiating resolution while keeping customers informed
• Maintaining tools, equipment, and van stock per procedures and budgets
• Providing accurate, timely progress information to customers
• Responding to complaints and service faults to meet expectations
• On-call rota for emergencies 1 in 12 weeks

Connaissances

NVQ Level 2 in Plumbing

NVQ Level 3 in Plumbing

Unvented - G3 Certificate

Water Regulations (WRAS)

Health and safety awareness

Joinery & Wet Trades

Customer service

Time management

Full UK Driving Licence

Formation

NVQ Level 2 in Plumbing

NVQ Level 3 in Plumbing

Unvented G3 Certificate

Water Regulations (WRAS)

Description du poste

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative - Plumber

Hull

£35,579 - £37,452 per year

40 hours per week – Monday to Friday

We are looking for a skilled Multi-Trade Plumber to join our team of operatives on responsive repairs covering the Hull area & parts of Lincolnshire. The role involves all aspects of plumbing, with the ideal candidate having experience and skills in basic carpentry, plaster patching & tiling. The role is mainly lone working with opportunities to work as part of a team. A company van and power tools are provided and the successful candidate will be required to join the emergency call out rota.

The role of Multi-Trade Operative will include:

• Attending occupied properties to carry out repairs, fault fixing and maintenance duties
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Ensuring tools and equipment are maintained in good condition, maintaining a suitable van stock level, and restocking these when needed in accordance with the agreed requisition procedures and budgets
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Being on the OOH callout rota for emergencies 1 in every 12 weeks

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in Plumbing with Level 3 preferred, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Additional skills in some of the following disciplines – Joinery and Wet Trades (plastering, tiling)
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.